员工多不满 缘于老板自我感觉太良好
<p><span word="Don">Don</span>'<span word="t">t</span> <span word="like">like</span> <span word="your">your</span> <span word="boss">boss</span>? <span word="Think">Think</span> <span word="you">you</span> <span word="can">can</span> <span word="do">do</span> <span word="a">a</span> <span word="better">better</span> <span word="job">job</span>?</p><p><span word="New">New</span> <span word="research">research</span> <span word="suggests">suggests</span> <span word="that">that</span> <span word="most">most</span> <span word="managers">managers</span> <span word="are">are</span> <span word="failing">failing</span> <span word="to">to</span> <span word="get">get</span> <span word="the">the</span> <span word="best">best</span> <span word="out">out</span> <span word="of">of</span> <span word="their">their</span> <span word="employees">employees</span>.</p><p><span word="The">The</span> <span word="findings">findings</span> <span word="have">have</span> <span word="highlighted">highlighted</span> <span word="the">the</span> <span word="growing">growing</span> <span word="unrest">unrest</span> <span word="amongst">amongst</span> <span word="workers">workers</span> <span word="towards">towards</span> <span word="those">those</span> <span word="in">in</span> <span word="charge">charge</span> - <span word="which">which</span> <span word="is">is</span> <span word="also">also</span> <span word="undermining">undermining</span> <span word="the">the</span> <span word="UK">UK</span>'<span word="s">s</span> <span word="economic">economic</span> <span word="recovery">recovery</span>.</p><p><span word="Most">Most</span> <span word="managers">managers</span> <span word="believe">believe</span> <span word="their">their</span> <span word="staff">staff</span> <span word="are">are</span> <span word="satisfied">satisfied</span> <span word="with">with</span> <span word="them">them</span>, <span word="but">but</span> <span word="only">only</span> 58% <span word="of">of</span> <span word="employees">employees</span> <span word="agreed">agreed</span>.</p><p><span word="A">A</span> <span word="survey">survey</span> <span word="of">of</span> 2,000 <span word="employees">employees</span> <span word="suggested">suggested</span> <span word="that">that</span> <span word="one">one</span> <span word="of">of</span> <span word="the">the</span> <span word="problems">problems</span> <span word="in">in</span> <span word="tackling">tackling</span> <span word="the">the</span> <span word="UK">UK</span>’<span word="s">s</span> <span word="skills">skills</span> <span word="deficit">deficit</span> <span word="is">is</span> <span word="that">that</span> <span word="many">many</span> <span word="managers">managers</span> <span word="do">do</span> <span word="not">not</span> <span word="know">know</span> <span word="how">how</span> <span word="bad">bad</span> <span word="they">they</span> <span word="are">are</span> <span word="at">at</span> <span word="handling">handling</span> <span word="people">people</span>.</p><p><span word="Ben">Ben</span> <span word="Willmott">Willmott</span>, <span word="of">of</span> <span word="the">the</span> <span word="CIPD">CIPD</span>, <span word="said">said</span>: '<span word="Leadership">Leadership</span> <span word="and">and</span> <span word="management">management</span> <span word="capability">capability</span> <span word="continues">continues</span> <span word="to">to</span> <span word="be">be</span> <span word="an">an</span> <span word="Achilles">Achilles</span> <span word="heel">heel</span> <span word="for">for</span> <span word="UK">UK</span> <span word="plc">plc</span>, <span word="despite">despite</span> <span word="mounting">mounting</span> <span word="evidence">evidence</span> <span word="that">that</span> <span word="these">these</span> <span word="are">are</span> <span word="skills">skills</span> <span word="for">for</span> <span word="growth">growth</span> <span word="essentials">essentials</span>.</p><p>'<span word="Our">Our</span> <span word="research">research</span> <span word="shows">shows</span> <span word="almost">almost</span> <span word="three">three</span> <span word="in">in</span> 10 <span word="people">people</span> <span word="have">have</span> <span word="direct">direct</span> <span word="management">management</span> <span word="responsibility">responsibility</span> <span word="for">for</span> <span word="one">one</span> <span word="or">or</span> <span word="more">more</span> <span word="people">people</span> <span word="in">in</span> <span word="the">the</span> <span word="workplace">workplace</span>, <span word="and">and</span> <span word="yet">yet</span> <span word="only">only</span> <span word="just">just</span> <span word="over">over</span> <span word="half">half</span> <span word="of">of</span> <span word="employees">employees</span> <span word="are">are</span> <span word="satisfied">satisfied</span> <span word="with">with</span> <span word="their">their</span> <span word="manager">manager</span>.</p><p>'<span word="A">A</span> <span word="small">small</span> <span word="increase">increase</span> <span word="in">in</span> <span word="capability">capability</span> <span word="across">across</span> <span word="this">this</span> <span word="huge">huge</span> <span word="population">population</span> <span word="of">of</span> <span word="people">people</span> <span word="managers">managers</span> <span word="would">would</span> <span word="have">have</span> <span word="a">a</span> <span word="significant">significant</span> <span word="impact">impact</span> <span word="on">on</span> <span word="people">people</span>’<span word="s">s</span> <span word="engagement">engagement</span>, <span word="well">well</span>-<span word="being">being</span> <span word="and">and</span> <span word="productivity">productivity</span>.</p><p>'<span word="However">However</span>, <span word="too">too</span> <span word="many">many</span> <span word="employees">employees</span> <span word="are">are</span> <span word="promoted">promoted</span> <span word="into">into</span> <span word="people">people</span> <span word="management">management</span> <span word="roles">roles</span> <span word="because">because</span> <span word="they">they</span> <span word="have">have</span> <span word="good">good</span> <span word="technical">technical</span> <span word="skills">skills</span>, <span word="then">then</span> <span word="receive">receive</span> <span word="inadequate">inadequate</span> <span word="training">training</span> <span word="and">and</span> <span word="have">have</span> <span word="little">little</span> <span word="idea">idea</span> <span word="of">of</span> <span word="how">how</span> <span word="their">their</span> <span word="behaviour">behaviour</span> <span word="impacts">impacts</span> <span word="on">on</span> <span word="others">others</span>.'</p><p><span word="Three">Three</span> <span word="out">out</span> <span word="of">of</span> <span word="five">five</span> <span word="managers">managers</span> <span word="said">said</span> <span word="they">they</span> <span word="met">met</span> <span word="individual">individual</span> <span word="employees">employees</span> <span word="at">at</span> <span word="least">least</span> <span word="once">once</span> <span word="a">a</span> <span word="fortnight">fortnight</span> <span word="to">to</span> <span word="discuss">discuss</span> <span word="their">their</span> <span word="workload">workload</span> <span word="or">or</span> <span word="other">other</span> <span word="work">work</span>-<span word="related">related</span> <span word="issues">issues</span>, <span word="but">but</span> <span word="just">just</span> <span word="one">one</span> <span word="in">in</span> <span word="four">four</span> <span word="employees">employees</span> <span word="agreed">agreed</span> <span word="this">this</span> <span word="was">was</span> <span word="the">the</span> <span word="case">case</span>, <span word="said">said</span> <span word="the">the</span> <span word="report">report</span>.</p>
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