Website for filing complaints crashes temporarily
<p><span word="Download">Download</span></p><p><span word="The">The</span> <span word="website">website</span> <span word="of">of</span> <span word="China">China</span>'<span word="s">s</span> <span word="top">top</span> <span word="agency">agency</span> <span word="for">for</span> <span word="handling">handling</span> <span word="official">official</span> <span word="complaints">complaints</span> <span word="crashed">crashed</span> <span word="temporarily">temporarily</span> <span word="on">on</span> <span word="Monday">Monday</span>, <span word="when">when</span> <span word="its">its</span> <span word="full">full</span> <span word="online">online</span> <span word="service">service</span> <span word="was">was</span> <span word="launched">launched</span>.</p><p><span word="The">The</span> <span word="State">State</span> <span word="Bureau">Bureau</span> <span word="for">for</span> <span word="Letters">Letters</span> <span word="and">and</span> <span word="Calls">Calls</span> <span word="had">had</span> <span word="announced">announced</span> <span word="on">on</span> <span word="Friday">Friday</span> <span word="that">that</span> <span word="its">its</span> <span word="website">website</span> <span word="would">would</span> <span word="be">be</span> <span word="able">able</span> <span word="to">to</span> <span word="handle">handle</span> <span word="complaints">complaints</span> <span word="as">as</span> <span word="of">of</span> <span word="Monday">Monday</span>.</p><p><span word="However">However</span>, <span word="many">many</span> <span word="netizens">netizens</span> <span word="complained">complained</span> <span word="on">on</span> <span word="Monday">Monday</span> <span word="morning">morning</span> <span word="that">that</span> <span word="they">they</span> <span word="were">were</span> <span word="unable">unable</span> <span word="to">to</span> <span word="register">register</span> <span word="on">on</span> <span word="the">the</span> <span word="bureau">bureau</span>'<span word="s">s</span> <span word="website">website</span> <span word="before">before</span> <span word="filing">filing</span> <span word="online">online</span> <span word="complaints">complaints</span>.</p><p><span word="Registration">Registration</span> <span word="at">at</span> <span word="the">the</span> <span word="website">website</span> <span word="was">was</span> <span word="unavailable">unavailable</span> <span word="for">for</span> <span word="most">most</span> <span word="of">of</span> <span word="the">the</span> <span word="day">day</span>, <span word="and">and</span> <span word="it">it</span> <span word="was">was</span> <span word="inaccessible">inaccessible</span> <span word="for">for</span> <span word="around">around</span> 30 <span word="minutes">minutes</span>.</p><p><span word="The">The</span> <span word="bureau">bureau</span>, <span word="which">which</span> <span word="handles">handles</span> <span word="complaints">complaints</span> <span word="about">about</span> <span word="civil">civil</span> <span word="servants">servants</span> <span word="and">and</span> <span word="village">village</span> <span word="officials">officials</span>, <span word="was">was</span> <span word="unavailable">unavailable</span> <span word="for">for</span> <span word="comment">comment</span> <span word="on">on</span> <span word="Monday">Monday</span>.</p><p><span word="It">It</span> <span word="opened">opened</span> <span word="an">an</span> <span word="online">online</span> <span word="channel">channel</span> <span word="for">for</span> <span word="petitioners">petitioners</span> <span word="to">to</span> <span word="submit">submit</span> <span word="complaints">complaints</span> <span word="on">on</span> <span word="agriculture">agriculture</span>-<span word="related">related</span> <span word="issues">issues</span> <span word="on">on</span> <span word="Jan">Jan</span> 1, 2009.</p><p><span word="The">The</span> <span word="purview">purview</span> <span word="of">of</span> <span word="the">the</span> <span word="online">online</span> <span word="channel">channel</span> <span word="was">was</span> <span word="expanded">expanded</span> <span word="the">the</span> <span word="following">following</span> <span word="year">year</span> <span word="to">to</span> <span word="cover">cover</span> <span word="issues">issues</span> <span word="such">such</span> <span word="as">as</span> <span word="forced">forced</span> <span word="demolitions">demolitions</span>.</p><p><span word="Shu">Shu</span> <span word="Xiaoqin">Xiaoqin</span>, <span word="the">the</span> <span word="bureau">bureau</span>'<span word="s">s</span> <span word="chief">chief</span>, <span word="said">said</span> <span word="at">at</span> <span word="a">a</span> <span word="conference">conference</span> <span word="on">on</span> <span word="Friday">Friday</span> <span word="that">that</span> <span word="the">the</span> <span word="online">online</span> <span word="platform">platform</span> <span word="would">would</span> <span word="allow">allow</span> <span word="petitioners">petitioners</span> <span word="to">to</span> <span word="submit">submit</span> <span word="their">their</span> <span word="complaints">complaints</span> <span word="without">without</span> <span word="leaving">leaving</span> <span word="their">their</span> <span word="homes">homes</span>.</p><p><span word="The">The</span> <span word="bureau">bureau</span> <span word="will">will</span> <span word="enhance">enhance</span> <span word="its">its</span> <span word="website">website</span>'<span word="s">s</span> <span word="capacity">capacity</span> <span word="to">to</span> <span word="allow">allow</span> <span word="more">more</span> <span word="hits">hits</span> <span word="and">and</span> <span word="guarantee">guarantee</span> <span word="that">that</span> <span word="all">all</span> <span word="complaints">complaints</span> <span word="can">can</span> <span word="be">be</span> <span word="submitted">submitted</span> <span word="online">online</span>, <span word="she">she</span> <span word="said">said</span>.</p><p><span word="Many">Many</span> <span word="petitioners">petitioners</span> <span word="repeatedly">repeatedly</span> <span word="travel">travel</span> <span word="to">to</span> <span word="Beijing">Beijing</span> <span word="to">to</span> <span word="file">file</span> <span word="complaints">complaints</span> <span word="since">since</span> <span word="grassroots">grassroots</span> <span word="officials">officials</span> <span word="refuse">refuse</span> <span word="to">to</span> <span word="handle">handle</span> <span word="them">them</span>.</p><p><span word="There">There</span> <span word="are">are</span> <span word="some">some</span> <span word="reports">reports</span> <span word="that">that</span> <span word="petitioners">petitioners</span> <span word="are">are</span> <span word="sometimes">sometimes</span> <span word="prevented">prevented</span> <span word="from">from</span> <span word="reaching">reaching</span> <span word="the">the</span> <span word="bureau">bureau</span> <span word="and">and</span> <span word="filing">filing</span> <span word="their">their</span> <span word="complaints">complaints</span>, <span word="which">which</span> <span word="are">are</span> <span word="often">often</span> <span word="related">related</span> <span word="to">to</span> <span word="the">the</span> <span word="corrupt">corrupt</span> <span word="activities">activities</span> <span word="of">of</span> <span word="government">government</span> <span word="officials">officials</span>.</p>
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