2017届河南省三门峡市卢氏县高考英语一轮完形填空精编：9（含解析）
<p> 河南卢氏县2017高考英语完形填空一轮选练</p><p> 完形填空阅读下面短文，掌握其大意，然后从各题所给的四个选项（<span word="A">A</span>、<span word="B">B</span>、<span word="C">C</span>和<span word="D">D</span>）中选出最佳选项。<span word="Do">Do</span> <span word="you">you</span> <span word="remember">remember</span> <span word="last">last</span> <span word="summer">summer</span>, <span word="when">when</span> <span word="angry">angry</span> <span word="travelers">travelers</span> <span word="were">were</span> <span word="urging">urging</span> <span word="the">the</span> <span word="government">government</span> <span word="to">to</span> <span word="do">do</span> <span word="something">something</span> <span word="about">about</span> <span word="airline">airline</span> <span word="customer">customer</span> <span word="service">service</span>? <span word="Airlines">Airlines</span> 1</p><p> <span word="to">to</span> <span word="improve">improve</span> , <span word="and">and</span> <span word="they">they</span> <span word="adopted">adopted</span> (采用)<span word="new">new</span> <span word="standards">standards</span> <span word="just">just</span> <span word="before">before</span> <span word="Christmas">Christmas</span>.</p><p> <span word="as">as</span> <span word="another">another</span> <span word="summer">summer</span> <span word="nears">nears</span>, <span word="plenty">plenty</span> <span word="of">of</span> 3</p><p> <span word="travelers">travelers</span> <span word="don">don</span>’<span word="t">t</span> <span word="see">see</span> <span word="much">much</span> <span word="improvement">improvement</span> <span word="in">in</span> <span word="customer">customer</span> 4</p><p> <span word="overall">overall</span> .</p><p> <span word="This">This</span> <span word="month">month</span>, <span word="the">the</span> <span word="Department">Department</span> <span word="of">of</span> <span word="Transportation">Transportation</span>’<span word="s">s</span> (<span word="DOT">DOT</span>) <span word="office">office</span> <span word="will">will</span> <span word="publish">publish</span> <span word="its">its</span> <span word="first">first</span> <span word="critical">critical</span> 5</p><p> <span word="on">on</span> <span word="whether">whether</span> <span word="airlines">airlines</span> <span word="are">are</span> 6</p><p> <span word="their">their</span> <span word="promises">promises</span> . <span word="One">One</span> <span word="survey">survey</span>（调查）<span word="suggests">suggests</span> <span word="problems">problems</span> : <span word="the">the</span> <span word="number">number</span> <span word="of">of</span></p><p> <span word="to">to</span> <span word="the">the</span> <span word="DOT">DOT</span> <span word="about">about</span> <span word="the">the</span> <span word="top">top</span> 10 <span word="airlines">airlines</span> <span word="in">in</span> <span word="the">the</span> <span word="first">first</span> 8</p><p> <span word="rose">rose</span> 89% <span word="from">from</span> <span word="a">a</span> <span word="year">year</span> <span word="ago">ago</span> .</p><p> <span word="Hit">Hit</span> <span word="last">last</span> <span word="summer">summer</span> <span word="by">by</span> <span word="passenger">passenger</span> <span word="complaints">complaints</span></p><p> <span word="and">and</span> <span word="the">the</span> <span word="threat">threat</span> (威慑)<span word="of">of</span> <span word="consumer">consumer</span>-<span word="protection">protection</span> <span word="laws">laws</span> <span word="by">by</span> <span word="the">the</span> , 14 <span word="airlines">airlines</span> 10</p><p> <span word="to">to</span> <span word="adopt">adopt</span> <span word="a">a</span> <span word="set">set</span> <span word="of">of</span> <span word="basic">basic</span> <span word="customer">customer</span>-<span word="service">service</span> <span word="standards">standards</span> <span word="called">called</span> <span word="Customers">Customers</span> <span word="First">First</span>. <span word="The">The</span> “12 <span word="promises">promises</span>” <span word="to">to</span> <span word="passengers">passengers</span> <span word="were">were</span> <span word="introduced">introduced</span> 11</p><p> <span word="a">a</span> <span word="major">major</span> <span word="effort">effort</span> <span word="to">to</span> <span word="improve">improve</span> <span word="service">service</span>. <span word="Since">Since</span> <span word="then">then</span>, <span word="airlines">airlines</span> <span word="have">have</span> <span word="been">been</span> <span word="redesigning">redesigning</span> <span word="websites">websites</span>, <span word="retraining">retraining</span> <span word="employees">employees</span> <span word="and">and</span> <span word="upgrading">upgrading</span> <span word="technology">technology</span> .</p><p> <span word="Recently">Recently</span>, <span word="DOT">DOT</span> <span word="inspector">inspector</span> <span word="general">general</span> <span word="Kenneth">Kenneth</span> <span word="Mead">Mead</span>, <span word="at">at</span> <span word="McCain">McCain</span>’<span word="s">s</span> <span word="request">request</span>, <span word="sent">sent</span> 20 <span word="examiners">examiners</span> <span word="to">to</span> <span word="airports">airports</span> <span word="to">to</span> 12</p>
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