2017届高考英语一轮复习方案精品课件：第26讲 Unit 3《The world of colours and light》（牛津译林版选修8）
<p> <span word="British">British</span> <span word="Airways">Airways</span> <span word="also">also</span> <span word="says">says</span> <span word="its">its</span> <span word="customer">customer</span> <span word="care">care</span> <span word="policies">policies</span> <span word="are">are</span> <span word="applied">applied</span> <span word="within">within</span> <span word="the">the</span> <span word="company">company</span> <span word="and">and</span> <span word="staff">staff</span> <span word="are">are</span> <span word="taught">taught</span> <span word="to">to</span> <span word="regard">regard</span> <span word="each">each</span> <span word="other">other</span> <span word="as">as</span> <span word="customers">customers</span> <span word="requiring">requiring</span> <span word="the">the</span> <span word="highest">highest</span> <span word="standards">standards</span> <span word="of">of</span> <span word="service">service</span>. <span word="Customer">Customer</span> <span word="care">care</span> <span word="is">is</span> <span word="obviously">obviously</span> <span word="here">here</span> <span word="to">to</span> <span word="stay">stay</span> <span word="and">and</span> <span word="it">it</span> <span word="would">would</span> <span word="be">be</span> <span word="a">a</span> <span word="foolish">foolish</span> <span word="company">company</span> <span word="that">that</span> <span word="used">used</span> <span word="slogans">slogans</span> <span word="such">such</span> <span word="as">as</span> “<span word="we">we</span> <span word="do">do</span> <span word="as">as</span> <span word="we">we</span> <span word="please">please</span>”．<span word="On">On</span> <span word="the">the</span> <span word="other">other</span> <span word="hand">hand</span>，<span word="the">the</span> <span word="more">more</span> <span word="customers">customers</span> <span word="are">are</span> <span word="promised">promised</span>，<span word="the">the</span> <span word="greater">greater</span> <span word="the">the</span> <span word="risk">risk</span> <span word="of">of</span> <span word="disappointment">disappointment</span>. 阅读写作(二十三) │ 重视推理判断 1．<span word="The">The</span> <span word="writer">writer</span> <span word="mentions">mentions</span> “<span word="phone">phone</span> <span word="rage">rage</span>” (<span word="Paragraph">Paragraph</span> 3)<span word="to">to</span> <span word="show">show</span> <span word="that">that</span> ________.</p><p> <span word="A">A</span>．<span word="customers">customers</span> <span word="often">often</span> <span word="use">use</span> <span word="phones">phones</span> <span word="to">to</span> <span word="express">express</span> <span word="their">their</span> <span word="anger">anger</span></p><p> <span word="B">B</span>．<span word="people">people</span> <span word="still">still</span> <span word="prefer">prefer</span> <span word="to">to</span> <span word="buy">buy</span> <span word="goods">goods</span> <span word="online">online</span></p><p> <span word="C">C</span>．<span word="customer">customer</span> <span word="care">care</span> <span word="becomes">becomes</span> <span word="more">more</span> <span word="demanding">demanding</span></p><p> <span word="D">D</span>．<span word="customers">customers</span> <span word="rely">rely</span> <span word="on">on</span> <span word="their">their</span> <span word="phones">phones</span> <span word="to">to</span> <span word="obtain">obtain</span> <span word="services">services</span> 阅读写作(二十三) │ 重视推理判断 2．<span word="If">If</span> <span word="a">a</span> <span word="manager">manager</span> <span word="should">should</span> <span word="show">show</span> <span word="his">his</span> <span word="empathy">empathy</span> (<span word="Paragraph">Paragraph</span> 6)，<span word="what">what</span> <span word="would">would</span> <span word="he">he</span> <span word="probably">probably</span> <span word="say">say</span>?</p><p> <span word="A">A</span>．“<span word="I">I</span> <span word="know">know</span> <span word="how">how</span> <span word="upset">upset</span> <span word="you">you</span> <span word="must">must</span> <span word="be">be</span>.”</p><p> <span word="B">B</span>．“<span word="I">I</span> <span word="appreciate">appreciate</span> <span word="your">your</span> <span word="understanding">understanding</span>.”</p><p> <span word="C">C</span>．“<span word="I">I</span>'<span word="m">m</span> <span word="sorry">sorry</span> <span word="for">for</span> <span word="the">the</span> <span word="delay">delay</span>.”</p><p> <span word="D">D</span>．“<span word="I">I</span> <span word="know">know</span> <span word="it">it</span>'<span word="s">s</span> <span word="our">our</span> <span word="fault">fault</span>.” 阅读写作(二十三) │ 重视推理判断 3．<span word="Customer">Customer</span> <span word="delight">delight</span> <span word="is">is</span> <span word="important">important</span> <span word="for">for</span> <span word="airlines">airlines</span> <span word="because">because</span> ________.</p><p> <span word="A">A</span>．<span word="their">their</span> <span word="telephone">telephone</span> <span word="style">style</span> <span word="remains">remains</span> <span word="unchanged">unchanged</span></p><p> <span word="B">B</span>．<span word="they">they</span> <span word="are">are</span> <span word="more">more</span> <span word="likely">likely</span> <span word="to">to</span> <span word="meet">meet</span> <span word="with">with</span> <span word="complaints">complaints</span></p><p> <span word="C">C</span>．<span word="the">the</span> <span word="services">services</span> <span word="cost">cost</span> <span word="them">them</span> <span word="a">a</span> <span word="lot">lot</span> <span word="of">of</span> <span word="money">money</span></p><p> <span word="D">D</span>．<span word="the">the</span> <span word="policies">policies</span> <span word="can">can</span> <span word="be">be</span> <span word="applied">applied</span> <span word="to">to</span> <span word="their">their</span> <span word="staff">staff</span> 阅读写作(二十三) │ 重视推理判断 4．<span word="Which">Which</span> <span word="of">of</span> <span word="the">the</span> <span word="following">following</span> <span word="is">is</span> <span word="conveyed">conveyed</span> <span word="in">in</span> <span word="this">this</span> <span word="article">article</span>?</p>
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