Netizens go to court over 1 yuan trips
<p><span word="Angry">Angry</span> <span word="customers">customers</span> <span word="have">have</span> <span word="gone">gone</span> <span word="to">to</span> <span word="court">court</span> <span word="seeking">seeking</span> <span word="redress">redress</span> <span word="against">against</span> <span word="one">one</span> <span word="of">of</span> <span word="China">China</span>'<span word="s">s</span> <span word="biggest">biggest</span> <span word="Internet">Internet</span> <span word="retailers">retailers</span> <span word="after">after</span> <span word="the">the</span> <span word="company">company</span> <span word="failed">failed</span> <span word="to">to</span> <span word="provide">provide</span> <span word="sightseeing">sightseeing</span> <span word="trips">trips</span> <span word="for">for</span> 1 <span word="yuan">yuan</span> (16 <span word="cents">cents</span>).</p><p>"<span word="We">We</span> <span word="have">have</span> <span word="submitted">submitted</span> <span word="the">the</span> <span word="case">case</span> <span word="to">to</span> <span word="Shanghai">Shanghai</span> <span word="Jinshan">Jinshan</span> <span word="District">District</span> <span word="People">People</span>'<span word="s">s</span> <span word="Court">Court</span> <span word="on">on</span> <span word="behalf">behalf</span> <span word="of">of</span> <span word="dozens">dozens</span> <span word="of">of</span> <span word="customers">customers</span> <span word="demanding">demanding</span> <span word="that">that</span> 360<span word="buy">buy</span>, <span word="one">one</span> <span word="of">of</span> <span word="China">China</span>'<span word="s">s</span> <span word="largest">largest</span> <span word="online">online</span> <span word="traders">traders</span>, <span word="honor">honor</span> <span word="its">its</span> <span word="contract">contract</span> <span word="and">and</span> <span word="offer">offer</span> <span word="compensation">compensation</span>," <span word="said">said</span> <span word="Chen">Chen</span> <span word="Cheng">Cheng</span>, <span word="a">a</span> <span word="lawyer">lawyer</span> <span word="at">at</span> <span word="Shanghai">Shanghai</span>-<span word="based">based</span> <span word="Co">Co</span>-<span word="career">career</span> <span word="Law">Law</span> <span word="Firm">Firm</span>.</p><p><span word="Disputes">Disputes</span> <span word="started">started</span> <span word="when">when</span> 360<span word="buy">buy</span> <span word="advertised">advertised</span> <span word="several">several</span> <span word="sightseeing">sightseeing</span> <span word="packages">packages</span>, <span word="including">including</span> <span word="one">one</span> <span word="to">to</span> <span word="Shaoxing">Shaoxing</span>, <span word="a">a</span> <span word="historic">historic</span> <span word="city">city</span> <span word="in">in</span> <span word="East">East</span> <span word="China">China</span>'<span word="s">s</span> <span word="Zhejiang">Zhejiang</span> <span word="province">province</span>, <span word="at">at</span> <span word="a">a</span> <span word="cost">cost</span> <span word="of">of</span> 1 <span word="yuan">yuan</span> <span word="per">per</span> <span word="customer">customer</span> <span word="on">on</span> <span word="March">March</span> 19.</p><p><span word="The">The</span> <span word="Shaoxing">Shaoxing</span> <span word="trip">trip</span> <span word="included">included</span> <span word="breakfast">breakfast</span>, <span word="a">a</span> <span word="one">one</span>-<span word="night">night</span> <span word="stay">stay</span> <span word="in">in</span> <span word="a">a</span> <span word="hotel">hotel</span> <span word="and">and</span> <span word="entrance">entrance</span> <span word="fees">fees</span> <span word="for">for</span> <span word="some">some</span> <span word="scenic">scenic</span> <span word="spots">spots</span>, <span word="according">according</span> <span word="to">to</span> <span word="the">the</span> <span word="website">website</span>.</p><p><span word="About">About</span> 1,700 <span word="people">people</span> <span word="purchased">purchased</span> <span word="the">the</span> <span word="trip">trip</span>, <span word="and">and</span> 10,412 <span word="had">had</span> <span word="ordered">ordered</span> <span word="a">a</span> 1 <span word="yuan">yuan</span> <span word="trip">trip</span> <span word="to">to</span> <span word="a">a</span> <span word="scenic">scenic</span> <span word="spot">spot</span> <span word="in">in</span> <span word="Mianyang">Mianyang</span>, <span word="Sichuan">Sichuan</span> <span word="province">province</span>.</p><p><span word="However">However</span>, <span word="customers">customers</span> <span word="found">found</span> <span word="the">the</span> <span word="trips">trips</span> <span word="were">were</span> <span word="canceled">canceled</span> <span word="and">and</span> <span word="their">their</span> <span word="money">money</span> <span word="returned">returned</span> <span word="to">to</span> <span word="their">their</span> <span word="accounts">accounts</span>.</p><p>360<span word="buy">buy</span> <span word="said">said</span> <span word="that">that</span> <span word="the">the</span> <span word="Web">Web</span> <span word="page">page</span> <span word="containing">containing</span> <span word="the">the</span> <span word="promotion">promotion</span> <span word="was">was</span> <span word="only">only</span> <span word="a">a</span> "<span word="test">test</span> <span word="page">page</span>", <span word="and">and</span> <span word="was">was</span> <span word="not">not</span> <span word="meant">meant</span> <span word="to">to</span> <span word="be">be</span> <span word="displayed">displayed</span> <span word="on">on</span> <span word="the">the</span> <span word="website">website</span>. <span word="The">The</span> <span word="company">company</span> <span word="apologized">apologized</span> <span word="for">for</span> <span word="the">the</span> "<span word="technical">technical</span> <span word="failure">failure</span>".</p><p><span word="Tian">Tian</span> <span word="Xiaoci">Xiaoci</span>, <span word="a">a</span> <span word="public">public</span> <span word="relations">relations</span> <span word="manager">manager</span> <span word="at">at</span> 360<span word="buy">buy</span> , <span word="said">said</span> <span word="the">the</span> <span word="page">page</span> <span word="with">with</span> <span word="the">the</span> <span word="promotion">promotion</span> <span word="appeared">appeared</span> <span word="due">due</span> <span word="to">to</span> <span word="mistakes">mistakes</span> <span word="made">made</span> <span word="by">by</span> <span word="technical">technical</span> <span word="personnel">personnel</span>. <span word="She">She</span> <span word="said">said</span> <span word="the">the</span> <span word="company">company</span> <span word="is">is</span> <span word="communicating">communicating</span> <span word="with">with</span> <span word="the">the</span> <span word="customers">customers</span> <span word="involved">involved</span>.</p>
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