作为电话销售，这些口语你必须懂
<p><span word="Language">Language</span> <span word="for">for</span> <span word="talking">talking</span> <span word="on">on</span> <span word="the">the</span> <span word="phone">phone</span> 电话交谈用的词汇</p><p><span word="This">This</span> <span word="week">week</span>'<span word="s">s</span> <span word="programme">programme</span> <span word="focuses">focuses</span> <span word="on">on</span> <span word="how">how</span> <span word="to">to</span> <span word="talk">talk</span> <span word="to">to</span> <span word="a">a</span> <span word="business">business</span> <span word="client">client</span> <span word="on">on</span> <span word="the">the</span> <span word="phone">phone</span>。</p><p>常用对话：</p><p><span word="Hello">Hello</span>? <span word="Tip">Tip</span> <span word="Top">Top</span> <span word="Trading">Trading</span>. <span word="This">This</span> <span word="is">is</span> <span word="Anna">Anna</span> <span word="speaking">speaking</span>.</p><p><span word="Hello">Hello</span>? <span word="Anna">Anna</span> <span word="speaking">speaking</span>.</p><p><span word="Hello">Hello</span> <span word="Mrs">Mrs</span> <span word="Smith">Smith</span>, <span word="how">how</span> <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p><span word="Hello">Hello</span> <span word="Mrs">Mrs</span> <span word="Smith">Smith</span>, <span word="how">how</span> <span word="are">are</span> <span word="you">you</span>?</p><p><span word="I">I</span>'<span word="m">m</span> <span word="really">really</span> <span word="sorry">sorry</span>, <span word="he">he</span>'<span word="s">s</span> <span word="not">not</span> <span word="available">available</span> <span word="at">at</span> <span word="the">the</span> <span word="moment">moment</span>. <span word="Can">Can</span> <span word="I">I</span> <span word="take">take</span> <span word="a">a</span> <span word="message">message</span>?</p><p><span word="I">I</span>'<span word="m">m</span> <span word="afraid">afraid</span> <span word="he">he</span>'<span word="s">s</span> <span word="busy">busy</span> – <span word="shall">shall</span> <span word="I">I</span> <span word="ask">ask</span> <span word="him">him</span> <span word="to">to</span> <span word="call">call</span> <span word="you">you</span> <span word="back">back</span>?</p><p><span word="Thank">Thank</span> <span word="you">you</span> <span word="for">for</span> <span word="calling">calling</span>, <span word="goodbye">goodbye</span>.</p><p><span word="Language">Language</span> <span word="for">for</span> <span word="placing">placing</span> <span word="an">an</span> <span word="order">order</span> 下订单使用语言</p><p><span word="This">This</span> <span word="week">week</span>'<span word="s">s</span> <span word="programme">programme</span> <span word="focuses">focuses</span> <span word="on">on</span> <span word="placing">placing</span> <span word="an">an</span> <span word="order">order</span>.</p><p><span word="I">I</span>'<span word="d">d</span> <span word="like">like</span> <span word="to">to</span> <span word="place">place</span> <span word="an">an</span> <span word="order">order</span> <span word="for">for</span>…</p><p>我想下个订单…</p><p><span word="We">We</span>'<span word="re">re</span> <span word="going">going</span> <span word="to">to</span> <span word="need">need</span>…</p><p>我们需要…</p><p><span word="Could">Could</span> <span word="you">you</span> <span word="send">send</span>…</p><p>能不能发送…</p><p><span word="Could">Could</span> <span word="we">we</span> <span word="also">also</span> <span word="have">have</span>…</p><p>我们还向要…</p><p><span word="When">When</span> <span word="can">can</span> <span word="we">we</span> <span word="expect">expect</span> <span word="to">to</span> <span word="receive">receive</span> <span word="them">them</span>?</p><p>预计我们什么时间能收到?…</p><p><span word="Language">Language</span> <span word="for">for</span> <span word="politely">politely</span> <span word="refusing">refusing</span> 婉言拒绝他人请求的语言</p><p><span word="This">This</span> <span word="programme">programme</span> <span word="focuses">focuses</span> <span word="on">on</span> <span word="politely">politely</span> <span word="refusing">refusing</span> <span word="a">a</span> <span word="request">request</span> <span word="to">to</span> <span word="do">do</span> <span word="something">something</span>.</p>
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