什么是“走动管理”?
<p> 因为有了高科技,我们的工作方式正在发生变化。不少人在家做<span word="telecommuter">telecommuter</span>(远程上班族),有的公司实行<span word="hot">hot</span> <span word="desking">desking</span>(办公桌轮用制),都是怎么高效怎么来。随之而来的,不少公司的管理风格也开始变化。老总们不再待在办公室等报告,而开始“走动管理”。</p><p> </p><p> <span word="MBWA">MBWA</span>( <span word="Management">Management</span> <span word="by">by</span> <span word="wandering">wandering</span>/<span word="walking">walking</span> <span word="around">around</span>) <span word="is">is</span> <span word="an">an</span> <span word="informal">informal</span> <span word="managing">managing</span> <span word="style">style</span> <span word="where">where</span> <span word="top">top</span> <span word="managers">managers</span> <span word="actually">actually</span> <span word="keep">keep</span> <span word="in">in</span> <span word="touch">touch</span> <span word="with">with</span> <span word="employees">employees</span> <span word="by">by</span> <span word="wandering">wandering</span> <span word="the">the</span> <span word="halls">halls</span>, <span word="asking">asking</span> <span word="workers">workers</span> <span word="what">what</span> <span word="they">they</span>’<span word="re">re</span> <span word="working">working</span> <span word="on">on</span> <span word="and">and</span> <span word="getting">getting</span> <span word="a">a</span> <span word="clue">clue</span> <span word="of">of</span> <span word="what">what</span>’<span word="s">s</span> <span word="really">really</span> <span word="going">going</span> <span word="on">on</span> <span word="in">in</span> <span word="the">the</span> <span word="company">company</span>.</p><p> <span word="MBWA">MBWA</span>(走动管理)是一种非正式的管理风格。高管们会随意在工作大厅走动跟员工接触,询问他们正在进行的工作,以了解公司运行的状况。</p><p> <span word="The">The</span> <span word="emphasis">emphasis</span> <span word="is">is</span> <span word="on">on</span> <span word="the">the</span> <span word="word">word</span> <span word="wandering">wandering</span> (<span word="walking">walking</span>) <span word="as">as</span> <span word="an">an</span> <span word="impromptu">impromptu</span> <span word="movement">movement</span> <span word="within">within</span> <span word="a">a</span> <span word="workplace">workplace</span>, <span word="rather">rather</span> <span word="than">than</span> <span word="a">a</span> <span word="plan">plan</span> <span word="where">where</span> <span word="employees">employees</span> <span word="expect">expect</span> <span word="a">a</span> <span word="visit">visit</span> <span word="from">from</span> <span word="managers">managers</span> <span word="at">at</span> <span word="more">more</span> <span word="systematic">systematic</span>, <span word="pre">pre</span>-<span word="approved">approved</span> <span word="or">or</span> <span word="scheduled">scheduled</span> <span word="times">times</span>. <span word="The">The</span> <span word="expected">expected</span> <span word="benefit">benefit</span> <span word="is">is</span> <span word="that">that</span> <span word="a">a</span> <span word="manager">manager</span>, <span word="by">by</span> <span word="random">random</span> <span word="sampling">sampling</span> <span word="of">of</span> <span word="events">events</span> <span word="or">or</span> <span word="employee">employee</span> <span word="discussions">discussions</span>, <span word="is">is</span> <span word="more">more</span> <span word="likely">likely</span> <span word="to">to</span> <span word="facilitate">facilitate</span> <span word="the">the</span> <span word="productivity">productivity</span> <span word="and">and</span> <span word="total">total</span> <span word="quality">quality</span> <span word="management">management</span> <span word="of">of</span> <span word="the">the</span> <span word="organization">organization</span>, <span word="as">as</span> <span word="compared">compared</span> <span word="to">to</span> <span word="remaining">remaining</span> <span word="in">in</span> <span word="a">a</span> <span word="specific">specific</span> <span word="office">office</span> <span word="area">area</span> <span word="and">and</span> <span word="waiting">waiting</span> <span word="for">for</span> <span word="employees">employees</span>, <span word="or">or</span> <span word="the">the</span> <span word="delivery">delivery</span> <span word="of">of</span> <span word="status">status</span> <span word="reports">reports</span>, <span word="to">to</span> <span word="arrive">arrive</span> <span word="there">there</span>, <span word="as">as</span> <span word="events">events</span> <span word="warrant">warrant</span> <span word="in">in</span> <span word="the">the</span> <span word="workplace">workplace</span>.</p><p> 这种管理模式的重点在“走动”这个词上,说明“走动”是即兴而为,并不是管理层达成一致计划好、员工做好准备迎接的那种到访。这种管理模式期望达到的效果是:与传统的那种管理人员待在办公室里等着员工上门汇报工作进度的管理方式比起来,管理人员通过随机走动了解工作进度或与员工谈话,整个生产进程和公司的整体管理质量更容易得到提升。</p>
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