2015考研英语作文实用范文投诉信
<p> 2015考研英语作文实用范文：投诉信</p><p> 投诉信一般是针对质量低劣的产品或者服务，其送寄对象应该是对方主管部门的负责人。写投诉信的目的是为了让对方同情你的遭遇或者碰到的问题，继而给出你所期望的解决方法。因此，写这类信件最重要的一点是要实事求是，一定要遵守简明、公正的原则，切勿夸大其词，引起对方的反感。</p><p> 投诉信中应该包含的内容有：你所投诉的问题;该问题给你造成的不良后果;与投诉有关的重要依据，如商品简要说明、购买日期地点等;你所希望的解决方法和最后结果。此外，还可以向对方建议解决问题的最后日期，并表示对所投诉问题的妥善解决充满信心。</p><p> 投诉信一般可分为三段：第一段说明信的主要意思，即提出要解决的问题，以及解决问题的重要性;第二段可以解释一下详细的情况，提出与投诉有关的重要依据;最后一段一般是提建议，说出你所期望的解决方法。</p><p> 以下是一封样信：</p><p> <span word="Dear">Dear</span> <span word="Sir">Sir</span>,</p><p> <span word="Enclosed">Enclosed</span> <span word="is">is</span> <span word="one">one</span> <span word="sample">sample</span> <span word="of">of</span> <span word="the">the</span> <span word="envelopes">envelopes</span> <span word="which">which</span> <span word="your">your</span> <span word="delivery">delivery</span> <span word="truck">truck</span> <span word="left">left</span> <span word="in">in</span> <span word="our">our</span> <span word="office">office</span> <span word="yesterday">yesterday</span>. <span word="We">We</span> <span word="wish">wish</span>, <span word="however">however</span>, <span word="to">to</span> <span word="exchange">exchange</span> <span word="them">them</span> <span word="for">for</span> <span word="the">the</span> <span word="correct">correct</span> <span word="size">size</span>, <span word="or">or</span> <span word="obtain">obtain</span> <span word="a">a</span> <span word="refund">refund</span>.</p><p> <span word="When">When</span> <span word="our">our</span> <span word="supply">supply</span> <span word="secretary">secretary</span> <span word="selected">selected</span> <span word="and">and</span> <span word="purchased">purchased</span> <span word="official">official</span> <span word="envelopes">envelopes</span> <span word="in">in</span> <span word="your">your</span> <span word="store">store</span> <span word="last">last</span> <span word="week">week</span> <span word="on">on</span> <span word="December">December</span> 12, <span word="she">she</span> <span word="asked">asked</span> <span word="that">that</span> <span word="size">size</span> <span word="L">L</span> <span word="be">be</span> <span word="sent">sent</span> <span word="to">to</span> <span word="our">our</span> <span word="office">office</span>. <span word="The">The</span> <span word="size">size</span> <span word="we">we</span> <span word="received">received</span> <span word="is">is</span> <span word="small">small</span>, <span word="and">and</span> <span word="of">of</span> <span word="course">course</span> <span word="it">it</span> <span word="does">does</span> <span word="not">not</span> <span word="serve">serve</span> <span word="our">our</span> <span word="needs">needs</span>. <span word="The">The</span> <span word="sales">sales</span> <span word="receipt">receipt</span> <span word="is">is</span> #3968, <span word="dated">dated</span> <span word="December">December</span> 12, <span word="written">written</span> <span word="by">by</span> <span word="salesclerk">salesclerk</span> #189.</p>
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