六级考试阅读备考之课堂笔记(28)
<p> <span word="Consumers">Consumers</span> <span word="should">should</span> <span word="complain">complain</span> <span word="in">in</span> <span word="person">person</span> <span word="whenever">whenever</span> <span word="possible">possible</span>, <span word="but">but</span> <span word="if">if</span> <span word="they">they</span> <span word="cannot">cannot</span> <span word="get">get</span> <span word="to">to</span> <span word="the">the</span> <span word="place">place</span> <span word="of">of</span> <span word="purchase">purchase</span>, <span word="it">it</span> <span word="is">is</span> <span word="acceptable">acceptable</span> <span word="to">to</span> <span word="phone">phone</span> <span word="or">or</span> <span word="write">write</span> <span word="the">the</span> <span word="complaint">complaint</span> <span word="in">in</span> <span word="a">a</span> <span word="letter">letter</span>. <span word="Complaining">Complaining</span> <span word="is">is</span> <span word="usually">usually</span> <span word="most">most</span> <span word="effective">effective</span> <span word="when">when</span> <span word="it">it</span> <span word="is">is</span> <span word="done">done</span> <span word="politely">politely</span> <span word="but">but</span> <span word="firmly">firmly</span>, <span word="and">and</span> <span word="especially">especially</span> <span word="when">when</span> <span word="the">the</span> <span word="consumer">consumer</span> <span word="can">can</span> <span word="demonstrate">demonstrate</span> <span word="what">what</span> <span word="is">is</span> <span word="wrong">wrong</span> <span word="with">with</span> <span word="the">the</span> <span word="item">item</span> <span word="in">in</span> <span word="question">question</span>. <span word="If">If</span> <span word="this">this</span> <span word="cannot">cannot</span> <span word="be">be</span> <span word="done">done</span>, <span word="the">the</span> <span word="consumer">consumer</span> <span word="will">will</span> <span word="succeed">succeed</span> <span word="best">best</span> <span word="by">by</span> <span word="presenting">presenting</span> <span word="specific">specific</span> <span word="information">information</span> <span word="as">as</span> <span word="to">to</span> <span word="what">what</span> <span word="is">is</span> <span word="wrong">wrong</span>, <span word="rather">rather</span> <span word="than">than</span> <span word="by">by</span> <span word="making">making</span> <span word="general">general</span> <span word="statements">statements</span>. <span word="For">For</span> <span word="example">example</span>, <span word="The">The</span> <span word="left">left</span> <span word="speaker">speaker</span> <span word="does">does</span> <span word="not">not</span> <span word="work">work</span> <span word="at">at</span> <span word="all">all</span> <span word="and">and</span> <span word="the">the</span> <span word="sound">sound</span> <span word="coming">coming</span> <span word="out">out</span> <span word="of">of</span> <span word="the">the</span> <span word="right">right</span> <span word="one">one</span> <span word="is">is</span> <span word="unclear">unclear</span> <span word="is">is</span> <span word="better">better</span> <span word="than">than</span> <span word="This">This</span> <span word="stereodoes">stereodoes</span> <span word="not">not</span> <span word="work">work</span>. 注：1.<span word="firmly">firmly</span> 坚决的 2.<span word="demonstrate">demonstrate</span> 证明、证实 3.<span word="specific">specific</span> 具体的，详细的 4.<span word="as">as</span> <span word="to">to</span> = <span word="about">about</span> <span word="The">The</span> <span word="store">store</span> <span word="manager">manager</span> <span word="may">may</span> <span word="advise">advise</span> <span word="the">the</span> <span word="consumer">consumer</span> <span word="to">to</span> <span word="write">write</span> <span word="to">to</span> <span word="the">the</span> <span word="manufacturer">manufacturer</span>. <span word="If">If</span> <span word="so">so</span>, <span word="the">the</span> <span word="consumer">consumer</span> <span word="should">should</span> <span word="do">do</span> <span word="this">this</span>, <span word="stating">stating</span> <span word="the">the</span> <span word="complaint">complaint</span> <span word="as">as</span> <span word="politely">politely</span> <span word="and">and</span> <span word="as">as</span> <span word="firmly">firmly</span> <span word="as">as</span> <span word="possible">possible</span>. <span word="But">But</span> <span word="if">if</span> <span word="a">a</span> <span word="polite">polite</span> <span word="complaint">complaint</span> <span word="does">does</span> <span word="not">not</span> <span word="achieve">achieve</span> <span word="the">the</span> <span word="desired">desired</span> <span word="result">result</span>, <span word="the">the</span> <span word="consumer">consumer</span> <span word="can">can</span> <span word="go">go</span> <span word="a">a</span> <span word="step">step</span> <span word="further">further</span>. <span word="She">She</span> <span word="or">or</span> <span word="he">he</span> <span word="can">can</span> <span word="threaten">threaten</span> <span word="to">to</span> <span word="take">take</span> <span word="the">the</span> <span word="seller">seller</span> <span word="to">to</span> <span word="court">court</span> <span word="or">or</span> <span word="report">report</span> <span word="the">the</span> <span word="seller">seller</span> <span word="to">to</span> <span word="a">a</span> <span word="private">private</span> <span word="or">or</span> <span word="public">public</span> <span word="organization">organization</span> <span word="responsible">responsible</span> <span word="for">for</span> <span word="protecting">protecting</span> <span word="consumers">consumers</span> <span word="rights">rights</span>. 33. <span word="The">The</span> <span word="most">most</span> <span word="effective">effective</span> <span word="complaint">complaint</span> <span word="can">can</span> <span word="be">be</span> <span word="made">made</span> <span word="by">by</span> _________. <span word="A">A</span>) <span word="showing">showing</span> <span word="the">the</span> <span word="faulty">faulty</span> <span word="item">item</span> <span word="to">to</span> <span word="the">the</span> <span word="manufacturer">manufacturer</span> <span word="B">B</span>) <span word="explaining">explaining</span> <span word="exactly">exactly</span> <span word="what">what</span> <span word="is">is</span> <span word="wrong">wrong</span> <span word="with">with</span> <span word="the">the</span> <span word="item">item</span> <span word="C">C</span>) <span word="saying">saying</span> <span word="firmly">firmly</span> <span word="that">that</span> <span word="the">the</span> <span word="item">item</span> <span word="is">is</span> <span word="of">of</span> <span word="poor">poor</span> <span word="quality">quality</span> <span word="D">D</span>) <span word="asking">asking</span> <span word="politely">politely</span> <span word="to">to</span> <span word="change">change</span> <span word="the">the</span> <span word="item">item</span> 注：<span word="B">B</span> 选项 <span word="exactly">exactly</span> =文中<span word="specific">specific</span>，同义改写 31. <span word="When">When</span> <span word="a">a</span> <span word="consumer">consumer</span> <span word="finds">finds</span> <span word="that">that</span> <span word="his">his</span> <span word="purchase">purchase</span> <span word="has">has</span> <span word="a">a</span> <span word="fault">fault</span> <span word="in">in</span> <span word="it">it</span>, <span word="the">the</span> <span word="first">first</span> <span word="thing">thing</span> <span word="he">he</span> <span word="should">should</span> <span word="do">do</span> <span word="is">is</span> <span word="to">to</span> ________ <span word="A">A</span>) <span word="complain">complain</span> <span word="personally">personally</span> <span word="to">to</span> <span word="the">the</span> <span word="manager">manager</span> <span word="B">B</span>) <span word="threaten">threaten</span> <span word="to">to</span> <span word="take">take</span> <span word="the">the</span> <span word="matter">matter</span> <span word="to">to</span> <span word="court">court</span> <span word="C">C</span>) <span word="write">write</span> <span word="a">a</span> <span word="firm">firm</span> <span word="letter">letter</span> <span word="of">of</span> <span word="complaint">complaint</span> <span word="to">to</span> <span word="the">the</span> <span word="store">store</span> <span word="of">of</span> <span word="purchase">purchase</span> <span word="D">D</span>) <span word="show">show</span> <span word="some">some</span> <span word="written">written</span> <span word="proof">proof</span> <span word="of">of</span> <span word="the">the</span> <span word="purchase">purchase</span> <span word="to">to</span> <span word="the">the</span> <span word="store">store</span> 注：1.<span word="A">A</span>、<span word="B">B</span>、<span word="C">C</span>是窜段选项 2.提交保单或有力证明是文章中第一段就提到的<span word="the">the</span> <span word="first">first</span> <span word="step">step</span> <span word="When">When</span> <span word="a">a</span> <span word="consumer">consumer</span> <span word="finds">finds</span> <span word="that">that</span> <span word="an">an</span> <span word="item">item</span> <span word="she">she</span> <span word="or">or</span> <span word="he">he</span> <span word="bought">bought</span> <span word="is">is</span> <span word="faulty">faulty</span> <span word="or">or</span> <span word="in">in</span> <span word="some">some</span> <span word="other">other</span> <span word="way">way</span> <span word="does">does</span> <span word="not">not</span> <span word="live">live</span> <span word="up">up</span> <span word="to">to</span> <span word="the">the</span> <span word="manufacturers">manufacturers</span> <span word="claim">claim</span> <span word="for">for</span> <span word="it">it</span>, <span word="the">the</span> <span word="first">first</span> <span word="step">step</span> <span word="is">is</span> <span word="to">to</span> <span word="present">present</span> <span word="the">the</span> <span word="warranty">warranty</span>, <span word="or">or</span> <span word="any">any</span> <span word="other">other</span> <span word="records">records</span> <span word="which">which</span> <span word="might">might</span> <span word="help">help</span>, <span word="at">at</span> <span word="the">the</span> <span word="store">store</span> <span word="of">of</span> <span word="purchase">purchase</span>. <span word="In">In</span> <span word="most">most</span> <span word="cases">cases</span>, <span word="this">this</span> <span word="action">action</span> <span word="will">will</span> <span word="produce">produce</span> <span word="results">results</span>. <span word="However">However</span>, <span word="if">if</span> <span word="it">it</span> <span word="does">does</span> <span word="not">not</span>, <span word="there">there</span> <span word="are">are</span> <span word="various">various</span> <span word="means">means</span> <span word="the">the</span> <span word="consumer">consumer</span> <span word="may">may</span> <span word="use">use</span> <span word="to">to</span> <span word="gain">gain</span> <span word="satisfaction">satisfaction</span>. 32. <span word="If">If</span> <span word="a">a</span> <span word="consumer">consumer</span> <span word="wants">wants</span> <span word="a">a</span> <span word="quick">quick</span> <span word="settlement">settlement</span> <span word="of">of</span> <span word="his">his</span> <span word="problem">problem</span>, <span word="its">its</span> <span word="better">better</span> <span word="to">to</span> <span word="complain">complain</span> <span word="to">to</span> ________. <span word="A">A</span>) <span word="a">a</span> <span word="shop">shop</span> <span word="assistant">assistant</span> <span word="B">B</span>) <span word="the">the</span> <span word="manufacturer">manufacturer</span> <span word="C">C</span>) <span word="the">the</span> <span word="store">store</span> <span word="manager">manager</span><span word="D">D</span>) <span word="a">a</span> <span word="public">public</span> <span word="organization">organization</span> 注：级别越高，解决问题越快 <span word="A">A</span> <span word="simple">simple</span> <span word="and">and</span> <span word="common">common</span> <span word="method">method</span> <span word="used">used</span> <span word="by">by</span> <span word="many">many</span> <span word="consumers">consumers</span> <span word="is">is</span> <span word="to">to</span> <span word="complain">complain</span> <span word="directly">directly</span> <span word="to">to</span> <span word="the">the</span> <span word="store">store</span> <span word="manager">manager</span>. <span word="In">In</span> <span word="general">general</span>, <span word="the">the</span><span word="higher">higher</span> <span word="up">up</span> <span word="the">the</span> <span word="consumer">consumer</span> <span word="takes">takes</span> <span word="his">his</span> <span word="or">or</span> <span word="her">her</span> <span word="complaint">complaint</span>, <span word="the">the</span> <span word="faster">faster</span> <span word="he">he</span> <span word="or">or</span> <span word="she">she</span> <span word="can">can</span> <span word="expect">expect</span> <span word="it">it</span> <span word="to">to</span> <span word="be">be</span> <span word="settled">settled</span>. <span word="In">In</span> <span word="such">such</span> <span word="a">a</span> <span word="case">case</span>, <span word="it">it</span> <span word="is">is</span> <span word="usually">usually</span> <span word="settled">settled</span> <span word="in">in</span> <span word="the">the</span> <span word="consumer">consumer</span> <span word="s">s</span> <span word="favor">favor</span>, <span word="assuming">assuming</span> <span word="he">he</span> <span word="or">or</span> <span word="she">she</span> <span word="has">has</span> <span word="a">a</span> <span word="just">just</span> <span word="claim">claim</span>. 34. <span word="The">The</span> <span word="phrase">phrase</span> <span word="live">live</span> <span word="up">up</span> <span word="to">to</span> <span word="in">in</span> <span word="the">the</span> <span word="context">context</span> <span word="means">means</span> ________. <span word="A">A</span>) <span word="meet">meet</span> <span word="the">the</span> <span word="standard">standard</span> <span word="of">of</span><span word="B">B</span>) <span word="realize">realize</span> <span word="the">the</span> <span word="purpose">purpose</span> <span word="of">of</span> <span word="C">C</span>) <span word="fulfill">fulfill</span> <span word="the">the</span> <span word="demands">demands</span> <span word="of">of</span><span word="D">D</span>) <span word="keep">keep</span> <span word="the">the</span> <span word="promise">promise</span> <span word="of">of</span> 注：词汇题。 1.<span word="or">or</span> 前后两部分意思相近：<span word="faulty">faulty</span> 产品有问题/不符合厂家宣称质量 2.采用代入法，将选项代替文中的 <span word="live">live</span> <span word="up">up</span> <span word="to">to</span> ，找到符合句义的选项 </p>
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