BEC商务英语中初级写作指导：道歉与解释
<p> <span word="Appology">Appology</span></p><p> <span word="Dear">Dear</span> <span word="Mr">Mr</span>. / <span word="Ms">Ms</span>,</p><p> <span word="We">We</span> <span word="are">are</span> <span word="sorry">sorry</span> <span word="we">we</span> <span word="cannot">cannot</span> <span word="send">send</span> <span word="you">you</span> <span word="immediately">immediately</span> <span word="the">the</span> <span word="catalogue">catalogue</span> <span word="and">and</span> <span word="price">price</span> <span word="list">list</span> <span word="for">for</span> <span word="which">which</span> <span word="you">you</span> <span word="asked">asked</span> <span word="in">in</span> <span word="your">your</span> <span word="letter">letter</span> <span word="of">of</span> <span word="March">March</span> 10. <span word="Supplies">Supplies</span> <span word="are">are</span> <span word="expected">expected</span> <span word="from">from</span> <span word="the">the</span> <span word="printers">printers</span> <span word="in">in</span> <span word="two">two</span> <span word="weeks">weeks</span> <span word="and">and</span> <span word="as">as</span> <span word="soon">soon</span> <span word="as">as</span> <span word="we">we</span> <span word="receive">receive</span> <span word="them">them</span>, <span word="we">we</span> <span word="will">will</span> <span word="send">send</span> <span word="you">you</span> <span word="a">a</span> <span word="copy">copy</span>.</p><p> <span word="Yours">Yours</span> <span word="faithfully">faithfully</span></p><p> 道歉</p><p> 尊敬的先生/小姐，</p><p> 对三月十日来信所要目录和价格单，很抱歉不能马上寄去。印刷商两周后供货，一旦收到，我们将给您寄去一份。</p><p> 您诚挚的</p><p> <span word="Explanation">Explanation</span></p><p> <span word="Dear">Dear</span> <span word="Mr">Mr</span>. / <span word="Ms">Ms</span>,</p><p> <span word="I">I</span> <span word="was">was</span> <span word="very">very</span> <span word="concerned">concerned</span> <span word="when">when</span> <span word="I">I</span> <span word="received">received</span> <span word="your">your</span> <span word="letter">letter</span> <span word="of">of</span> <span word="yesterday">yesterday</span> <span word="complaining">complaining</span> <span word="that">that</span> <span word="the">the</span> <span word="central">central</span> <span word="heating">heating</span> <span word="system">system</span> <span word="in">in</span> <span word="your">your</span> <span word="new">new</span> <span word="house">house</span> <span word="had">had</span> <span word="not">not</span> <span word="been">been</span> <span word="completed">completed</span> <span word="by">by</span> <span word="the">the</span> <span word="date">date</span> <span word="promised">promised</span>.</p><p> <span word="On">On</span> <span word="referring">referring</span> <span word="to">to</span> <span word="our">our</span> <span word="earlier">earlier</span> <span word="correspondence">correspondence</span>,<span word="I">I</span> <span word="find">find</span> <span word="that">that</span> <span word="I">I</span> <span word="had">had</span> <span word="mistaken">mistaken</span> <span word="the">the</span> <span word="date">date</span> <span word="for">for</span> <span word="completion">completion</span>. <span word="The">The</span> <span word="fault">fault</span> <span word="is">is</span> <span word="entirely">entirely</span> <span word="mine">mine</span> <span word="and">and</span> <span word="I">I</span> <span word="deeply">deeply</span> <span word="regret">regret</span> <span word="that">that</span> <span word="it">it</span> <span word="should">should</span> <span word="have">have</span> <span word="occurred">occurred</span>.</p><p> <span word="I">I</span> <span word="realize">realize</span> <span word="the">the</span> <span word="inconvenience">inconvenience</span> <span word="our">our</span> <span word="oversight">oversight</span> <span word="must">must</span> <span word="be">be</span> <span word="causing">causing</span> <span word="you">you</span> <span word="and">and</span> <span word="will">will</span> <span word="do">do</span> <span word="everything">everything</span> <span word="possible">possible</span> <span word="to">to</span> <span word="avoid">avoid</span> <span word="any">any</span> <span word="further">further</span> <span word="delay">delay</span>. <span word="I">I</span> <span word="have">have</span> <span word="already">already</span> <span word="given">given</span> <span word="instructions">instructions</span> <span word="for">for</span> <span word="the">the</span> <span word="work">work</span> <span word="to">to</span> <span word="have">have</span> <span word="priority">priority</span> <span word="and">and</span> <span word="the">the</span> <span word="engineers">engineers</span> <span word="working">working</span> <span word="on">on</span> <span word="the">the</span> <span word="job">job</span> <span word="to">to</span> <span word="be">be</span> <span word="placed">placed</span> <span word="on">on</span> <span word="overtime">overtime</span>. <span word="These">These</span> <span word="arrangements">arrangements</span> <span word="should">should</span> <span word="see">see</span> <span word="the">the</span> <span word="installation">installation</span> <span word="completed">completed</span> <span word="by">by</span> <span word="next">next</span> <span word="weekend">weekend</span>.</p><p> <span word="Yours">Yours</span> <span word="faithfully">faithfully</span></p>
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