第1课 打电话之服务电话 - 6
<p>第1课：打电话之服务电话 - 6</p><p>旅馆电话服务</p><p>【对话1：打电话到前台求助】</p><p><span word="Hello">Hello</span>. <span word="This">This</span> <span word="is">is</span> <span word="the">the</span> <span word="front">front</span> <span word="desk">desk</span>. <span word="What">What</span> <span word="can">can</span> <span word="I">I</span> <span word="do">do</span> <span word="for">for</span> <span word="you">you</span>?</p><p><span word="Hi">Hi</span>. <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="calling">calling</span> <span word="from">from</span> <span word="Room">Room</span> 209. <span word="I">I</span> <span word="couldn">couldn</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="find">find</span> <span word="the">the</span> <span word="TV">TV</span> <span word="Guide">Guide</span>. <span word="Can">Can</span> <span word="you">you</span> <span word="send">send</span> <span word="me">me</span> <span word="one">one</span>, <span word="please">please</span>?</p><p><span word="Sure">Sure</span>. <span word="Anything">Anything</span> <span word="else">else</span>?</p><p><span word="Yes">Yes</span>. <span word="There">There</span> <span word="is">is</span> <span word="one">one</span> <span word="more">more</span> <span word="thing">thing</span>.</p><p><span word="Go">Go</span> <span word="ahead">ahead</span>, <span word="please">please</span>.</p><p><span word="The">The</span> <span word="mini">mini</span> <span word="bar">bar</span> <span word="door">door</span> <span word="was">was</span> <span word="open">open</span> <span word="when">when</span> <span word="I">I</span> <span word="checked">checked</span> <span word="in">in</span>. <span word="I">I</span> <span word="didn">didn</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="use">use</span> <span word="it">it</span>. <span word="Could">Could</span> <span word="you">you</span> <span word="send">send</span> <span word="someone">someone</span> <span word="to">to</span> <span word="check">check</span> <span word="it">it</span> <span word="out">out</span>?</p><p><span word="We">We</span>&<span word="rsquo">rsquo</span>;<span word="ll">ll</span> <span word="send">send</span> <span word="someone">someone</span> <span word="right">right</span> <span word="up">up</span>. <span word="But">But</span> <span word="don">don</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="worry">worry</span> <span word="about">about</span> <span word="that">that</span>. <span word="Maybe">Maybe</span> <span word="the">the</span> <span word="service">service</span> <span word="person">person</span> <span word="forgot">forgot</span> <span word="to">to</span> <span word="do">do</span> <span word="it">it</span>.</p><p><span word="Thanks">Thanks</span>.</p><p>您好。这是前台。我能为您做什么？</p><p>您好。我是209室的。我找不到收视指南了。能给我送一份吗？</p><p>当然。还有别的事吗？</p><p>是的。还有一件事。</p><p>请讲。</p><p>我入住的时候，房间里迷你酒吧的门是开着的。我并没有使用它。能让人来查一下吗？</p><p>我会马上让人去的。不过不必担心，也许是服务人员忘了关了。</p><p>谢谢。</p><p>【对话2：打电话要求换房间（1）】</p><p><span word="Hi">Hi</span>. <span word="This">This</span> <span word="is">is</span> <span word="a">a</span> <span word="Receptionist">Receptionist</span> <span word="Desk">Desk</span>. <span word="How">How</span> <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p><span word="Yes">Yes</span>. <span word="I">I</span> <span word="just">just</span> <span word="checked">checked</span> <span word="in">in</span>, <span word="but">but</span> <span word="I">I</span> <span word="need">need</span> <span word="to">to</span> <span word="change">change</span> <span word="my">my</span> <span word="room">room</span>.</p><p><span word="What">What</span>&<span word="rsquo">rsquo</span>;<span word="s">s</span> <span word="the">the</span> <span word="problem">problem</span>?</p><p><span word="I">I</span> <span word="reserved">reserved</span> <span word="a">a</span> <span word="non">non</span>-<span word="smoking">smoking</span> <span word="room">room</span>, <span word="but">but</span> <span word="the">the</span> <span word="smell">smell</span> <span word="of">of</span> <span word="smoke">smoke</span> <span word="in">in</span> <span word="this">this</span> <span word="room">room</span> <span word="is">is</span> <span word="so">so</span> <span word="strong">strong</span> <span word="that">that</span> <span word="I">I</span> <span word="can">can</span>&<span word="rsquo">rsquo</span>;<span word="t">t</span> <span word="endure">endure</span> <span word="it">it</span>.</p><p><span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="m">m</span> <span word="sorry">sorry</span>. <span word="I">I</span>&<span word="rsquo">rsquo</span>;<span word="ll">ll</span> <span word="arrange">arrange</span> <span word="a">a</span> <span word="non">non</span>-<span word="smoking">smoking</span> <span word="room">room</span> <span word="for">for</span> <span word="you">you</span> <span word="right">right</span> <span word="away">away</span>. <span word="The">The</span> <span word="doorman">doorman</span> <span word="is">is</span> <span word="going">going</span> <span word="to">to</span> <span word="help">help</span> <span word="you">you</span> <span word="with">with</span> <span word="your">your</span> <span word="luggage">luggage</span>. <span word="I">I</span> <span word="do">do</span> <span word="apologize">apologize</span> <span word="for">for</span> <span word="the">the</span> <span word="inconvenience">inconvenience</span>.</p>
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