外企办公室常用接电话[1]
<p>英语口语频道为大家整理的商务英语口语900句：外企办公室常用接电话，供大家参考:)</p><p>1. <span word="ABC">ABC</span> <span word="corporation">corporation</span>. <span word="May">May</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>? <span word="ABC">ABC</span> 公司，我能帮你什么吗？</p><p>这句话算是制式的讲法。一般接起电话的人通常会先报公司的名字 "<span word="ABC">ABC</span> <span word="corporation">corporation</span>"， 然后再说， "<span word="May">May</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?" 或是如果要更客气一点的话则可以说 "<span word="How">How</span> <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?" （我该怎么帮你？）， 因为这样的问法表示我‘该’怎么帮你， 而非我‘需不需要’帮你？ 但基本上 "<span word="May">May</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?" 跟 "<span word="How">How</span> <span word="can">can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?" 都很常见就是了。</p><p>不过如果是机器接的电话， 则听到的多半是这样， "<span word="Thanks">Thanks</span> <span word="for">for</span> <span word="calling">calling</span> <span word="ABC">ABC</span> <span word="corporation">corporation</span>, <span word="if">if</span> <span word="you">you</span> <span word="know">know</span> <span word="your">your</span> <span word="party">party</span>'<span word="s">s</span> <span word="last">last</span> <span word="name">name</span> <span word="or">or</span> <span word="extention">extention</span>, <span word="press">press</span> 1. <span word="If">If</span> <span word="you">you</span> <span word="want">want</span> <span word="to">to</span> <span word="recieve">recieve</span> <span word="information">information</span> <span word="or">or</span> <span word="publication">publication</span>, <span word="press">press</span> 2. <span word="If">If</span> <span word="you">you</span> <span word="want">want</span> <span word="to">to</span> <span word="talk">talk</span> <span word="to">to</span> <span word="the">the</span> <span word="operator">operator</span>, <span word="press">press</span> <span word="pound">pound</span> <span word="sign">sign</span> <span word="or">or</span> <span word="remain">remain</span> <span word="on">on</span> <span word="the">the</span> <span word="line">line</span>." （感谢你打电话到 <span word="ABC">ABC</span> 来， 如果你知道你要找的人的姓或是分机号码， 请按1， 如果是想要本公司的简介或出版品， 请按2， 如果是要找总机， 请按#， 或是请别挂断。</p><p>2. <span word="And">And</span> <span word="you">you</span> <span word="are">are</span>？ 你是？</p><p>如果人家打电话来是要找你的上司， "<span word="May">May</span> <span word="I">I</span> <span word="talk">talk</span> <span word="to">to</span> <span word="your">your</span> <span word="manager">manager</span>?" （我能不能跟你们经理讲话？） 这时你总不能糊里糊涂地就把电话拿给经理说， 说不定人家是打电话来跟你经理勒索一百万的呢！ 所以通常我们一定要先确定打电话来的是谁。 最客气的问法是， "<span word="Whom">Whom</span> <span word="I">I</span> <span word="am">am</span> <span word="speaking">speaking</span> <span word="with">with</span>?" 或是 "<span word="Whom">Whom</span> <span word="am">am</span> <span word="I">I</span> <span word="talking">talking</span> <span word="to">to</span>?" （我正在跟谁讲话呢？） 但是人家一听是像我这种小毛头打电话找他们经理， 他们就会用比较口语的说法， "<span word="And">And</span> <span word="you">you</span> <span word="are">are</span>?" （你是？） 如果人家这样问我， 我就可以答， "<span word="This">This</span> <span word="is">is</span> <span word="Benlin">Benlin</span>."</p>
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