职场实用英语口语(4)
<p>7. <span word="I">I</span>'<span word="m">m</span> <span word="interested">interested</span> <span word="in">in</span> <span word="your">your</span> <span word="CRM">CRM</span> <span word="software">software</span>. <span word="Can">Can</span> <span word="you">you</span> <span word="give">give</span> <span word="me">me</span> <span word="an">an</span> <span word="quote">quote</span>?</p><p>我对你们的客户关系管理软体有兴趣, 能跟我报个价吗?</p><p>之前讲的都是别人打电话进来要怎么回答, 现在要讲的是如果你打电话给别的公司要怎么讲. 通常你会打电话给别的公司不外乎以下几种状况: 询价, 下订单, 追踪订单, 应征工作, 推销产品等等. 首先谈到询价. 如果只是要请对方大略地估个价钱, 你可以说, "<span word="Can">Can</span> <span word="you">you</span> <span word="give">give</span> <span word="me">me</span> <span word="a">a</span> <span word="quote">quote</span>?" 或 "<span word="Can">Can</span> <span word="you">you</span> <span word="give">give</span> <span word="me">me</span> <span word="an">an</span> <span word="estimate">estimate</span>?" 但是提醒大家, 这个 <span word="quote">quote</span> 发 /<span word="kwot">kwot</span>/ 的音, 记得要特别强调那个 /<span word="wo">wo</span>/ 的音, 不然老美会以为你在说 <span word="coat">coat</span> /<span word="kot">kot</span>/ 或是 <span word="court">court</span> /<span word="kort">kort</span>/ 这个字. 这种情况就发生在我身上不只一次, 有一次拿车去修车厂估价, 我跟技工说, "<span word="Can">Can</span> <span word="you">you</span> <span word="give">give</span> <span word="me">me</span> <span word="a">a</span> <span word="quote">quote</span>?" 他却回答我, "<span word="You">You</span> <span word="need">need</span> <span word="a">a</span> <span word="coat">coat</span>?" 扯了半天他才搞懂, 后来我才知道原来自己 <span word="quote">quote</span> 的音发错了. 所以最好的办法就是用 <span word="estimate">estimate</span>, 这个字是绝对不会发错的.</p><p>另外, <span word="estimate">estimate</span> 和 <span word="quote">quote</span> 也可以指‘报价单’而言, 例如你可以要求别人, "<span word="Can">Can</span> <span word="you">you</span> <span word="send">send</span> <span word="me">me</span> <span word="a">a</span> <span word="sample">sample</span> <span word="with">with</span> <span word="an">an</span> <span word="estimate">estimate</span> <span word="ASAP">ASAP</span>?" (能不能请你尽快送一份样品和报价单给我?)</p><p>8. <span word="I">I</span>'<span word="d">d</span> <span word="like">like</span> <span word="to">to</span> <span word="place">place</span> <span word="an">an</span> <span word="order">order</span> <span word="for">for</span> <span word="a">a</span> <span word="DL">DL</span>-1100 <span word="color">color</span> <span word="printer">printer</span>.</p><p>我想要下一份 <span word="DL">DL</span>-1100 彩色印表机的订单.</p><p>以前每次为了买东西而打电话给人家, 我都直接说, "<span word="I">I</span> <span word="want">want</span> <span word="to">to</span> <span word="buy">buy</span> <span word="this">this</span>, <span word="I">I</span> <span word="want">want</span> <span word="to">to</span> <span word="buy">buy</span> <span word="that">that</span>." 当然啦! 要买东西的人最大, 不管你说什么别人都一定会想办法把东西卖给你的. 只是你如果直接说 <span word="buy">buy</span> 听来比较像是日常生活在说的对话. 如果像是公司要采购商品时, 最好正式一点用 <span word="order">order</span>, 或是更完整一些说 <span word="place">place</span> <span word="an">an</span> <span word="order">order</span> <span word="for">for</span>, 例如 "<span word="I">I</span> <span word="want">want</span> <span word="to">to</span> <span word="order">order</span> <span word="a">a</span> <span word="color">color</span> <span word="printer">printer</span>." 或是, "<span word="I">I</span> <span word="want">want</span> <span word="to">to</span> <span word="place">place</span> <span word="an">an</span> <span word="order">order</span> <span word="for">for</span> <span word="a">a</span> <span word="color">color</span> <span word="printer">printer</span>." 都是不错的用法.</p>
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