职场口语：如何转接客户来电(2)
<p><span word="A">A</span>: <span word="Good">Good</span> <span word="afternoon">afternoon</span>, <span word="Sales">Sales</span> <span word="Department">Department</span>. <span word="May">May</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p>下午好，销售部，我能帮你什么忙吗?</p><p><span word="B">B</span>: <span word="Could">Could</span> <span word="I">I</span> <span word="speak">speak</span> <span word="to">to</span> <span word="Mr">Mr</span>. <span word="Bush">Bush</span>, <span word="please">please</span>?</p><p>可以和<span word="Bush">Bush</span>先生说话吗?</p><p><span word="A">A</span>: <span word="I">I</span>’<span word="ll">ll</span> <span word="see">see</span> <span word="if">if</span> <span word="he">he</span> <span word="is">is</span> <span word="available">available</span>. <span word="Who">Who</span> <span word="shall">shall</span> <span word="I">I</span> <span word="say">say</span> <span word="is">is</span> <span word="calling">calling</span>, <span word="please">please</span>?</p><p>我要看一看他是否在。请问我得告诉他谁打来的?</p><p><span word="B">B</span>: <span word="John">John</span> <span word="Smith">Smith</span>.</p><p><span word="A">A</span>: <span word="Hold">Hold</span> <span word="the">the</span> <span word="line">line</span>, <span word="please">please</span>. <span word="Mr">Mr</span>. <span word="Bush">Bush</span> <span word="is">is</span> <span word="in">in</span> <span word="a">a</span> <span word="meeting">meeting</span> <span word="with">with</span> <span word="the">the</span> <span word="Managing">Managing</span> <span word="Director">Director</span> <span word="at">at</span> <span word="the">the</span> <span word="moment">moment</span>, <span word="I">I</span>’<span word="m">m</span> <span word="afraid">afraid</span>. <span word="Can">Can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p>请别挂机，<span word="Bush">Bush</span>先生正在和总经理开会，我可以帮你忙吗?</p><p><span word="B">B</span>: <span word="Well">Well</span>, <span word="I">I</span> <span word="want">want</span> <span word="to">to</span> <span word="discuss">discuss</span> <span word="with">with</span> <span word="him">him</span> <span word="the">the</span> <span word="new">new</span> <span word="contract">contract</span> <span word="we">we</span> <span word="signed">signed</span> <span word="last">last</span> <span word="week">week</span>.</p><p>好的，我想跟他讨论一下我们上星期签订的合同。</p><p><span word="A">A</span>: <span word="I">I</span> <span word="don">don</span>’<span word="t">t</span> <span word="think">think</span> <span word="the">the</span> <span word="meeting">meeting</span> <span word="will">will</span> <span word="go">go</span> <span word="on">on</span> <span word="much">much</span> <span word="longer">longer</span>. <span word="Shall">Shall</span> <span word="I">I</span> <span word="ask">ask</span> <span word="him">him</span> <span word="to">to</span> <span word="call">call</span> <span word="you">you</span> <span word="when">when</span> <span word="he">he</span> <span word="is">is</span> <span word="free">free</span>?</p><p>我想会议不会开得太久，我让他有空给你打电话，好吗?</p><p><span word="B">B</span>: <span word="Yes">Yes</span>, <span word="that">that</span> <span word="would">would</span> <span word="be">be</span> <span word="easiest">easiest</span>.</p><p>是的，那样最好了。</p><p><span word="A">A</span>: <span word="Could">Could</span> <span word="I">I</span> <span word="have">have</span> <span word="your">your</span> <span word="name">name</span> <span word="again">again</span>, <span word="please">please</span>?</p><p>请再一次告诉我你的姓名，好吗?</p><p><span word="B">B</span>: <span word="Yes">Yes</span>. <span word="It">It</span>’<span word="s">s</span> <span word="John">John</span> <span word="Smith">Smith</span>.</p><p>好的，我叫<span word="John">John</span> <span word="Smith">Smith</span>。</p><p><span word="A">A</span>: <span word="And">And</span> <span word="the">the</span> <span word="number">number</span>?</p><p>电话号码呢?</p><p><span word="B">B</span>: 021-64358796</p><p><span word="A">A</span>: <span word="OK">OK</span>. <span word="You">You</span>’<span word="ll">ll</span> <span word="be">be</span> <span word="hearing">hearing</span> <span word="from">from</span> <span word="Mr">Mr</span>. <span word="Bush">Bush</span> <span word="later">later</span> <span word="in">in</span> <span word="the">the</span> <span word="morning">morning</span> <span word="then">then</span>, <span word="Mr">Mr</span>. <span word="Smith">Smith</span>.</p>
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