怎样转接国际电话
<p>如今可是个商业发达的时代，但凡与国外公司有业务联系，就会有国际电话打到办公室里。那么，怎样得体优雅的转接电话、帮助树立公司的良好形象呢？给大家来几段对话实例，多加模仿和练习，功夫自然就有了。</p><p><span word="O">O</span>=<span word="Operator">Operator</span>, <span word="C">C</span>=<span word="Chinese">Chinese</span></p><p><span word="O">O</span>: <span word="Is">Is</span> <span word="this">this</span> <span word="the">the</span> <span word="Silver">Silver</span> <span word="Star">Star</span> <span word="Trading">Trading</span> <span word="Company">Company</span>?</p><p><span word="C">C</span>: <span word="Yes">Yes</span>, <span word="it">it</span> <span word="is">is</span>.</p><p><span word="O">O</span>: <span word="This">This</span> <span word="is">is</span> <span word="the">the</span> <span word="overseas">overseas</span> <span word="telephone">telephone</span> <span word="operator">operator</span> <span word="in">in</span> <span word="the">the</span> <span word="United">United</span> <span word="States">States</span>. <span word="We">We</span> <span word="have">have</span> <span word="a">a</span> <span word="call">call</span> <span word="for">for</span> <span word="Mr">Mr</span>. <span word="John">John</span> <span word="Wang">Wang</span> <span word="in">in</span> <span word="the">the</span> <span word="International">International</span> <span word="Finance">Finance</span> <span word="Department">Department</span> <span word="from">from</span> <span word="a">a</span> <span word="Mr">Mr</span>. <span word="Robert">Robert</span> <span word="of">of</span> <span word="ABC">ABC</span> <span word="Company">Company</span> <span word="in">in</span> <span word="New">New</span> <span word="York">York</span>.</p><p><span word="C">C</span>: <span word="From">From</span> <span word="whom">whom</span>?</p><p><span word="O">O</span>: <span word="From">From</span> <span word="a">a</span> <span word="Mr">Mr</span>. <span word="Robert">Robert</span> <span word="of">of</span> <span word="ABC">ABC</span> <span word="Company">Company</span> <span word="in">in</span> <span word="New">New</span> <span word="York">York</span>.</p><p><span word="C">C</span>: <span word="Thank">Thank</span> <span word="you">you</span>. <span word="Just">Just</span> <span word="hold">hold</span> <span word="the">the</span> <span word="line">line</span>, <span word="please">please</span>.</p><p><span word="Several">Several</span> <span word="seconds">seconds</span> <span word="later">later</span>...</p><p><span word="C">C</span>: <span word="Hello">Hello</span>. <span word="I">I</span>'<span word="m">m</span> <span word="sorry">sorry</span> <span word="but">but</span> <span word="Mr">Mr</span>. <span word="Wang">Wang</span> <span word="is">is</span> <span word="in">in</span> <span word="a">a</span> <span word="conference">conference</span> <span word="right">right</span> <span word="now">now</span>.</p><p><span word="O">O</span>: <span word="Oh">Oh</span>, <span word="is">is</span> <span word="that">that</span> <span word="right">right</span>? <span word="When">When</span> <span word="will">will</span> <span word="he">he</span> <span word="be">be</span> <span word="free">free</span>?</p><p><span word="C">C</span>: <span word="Well">Well</span>, <span word="he">he</span>'<span word="ll">ll</span> <span word="be">be</span> <span word="free">free</span> <span word="around">around</span> <span word="four">four</span> <span word="o">o</span>'<span word="clock">clock</span>.</p><p><span word="O">O</span>: <span word="I">I</span> <span word="see">see</span>. <span word="Just">Just</span> <span word="a">a</span> <span word="minute">minute</span>, <span word="please">please</span>.</p><p><span word="Several">Several</span> <span word="seconds">seconds</span> <span word="later">later</span>...</p><p><span word="O">O</span>: <span word="Hello">Hello</span>. <span word="How">How</span> <span word="about">about</span> <span word="Mr">Mr</span>. <span word="Peter">Peter</span> <span word="Chen">Chen</span>, <span word="then">then</span>?</p><p><span word="C">C</span>: <span word="Yes">Yes</span>, <span word="he">he</span>'<span word="s">s</span> <span word="here">here</span>. <span word="One">One</span> <span word="moment">moment</span>, <span word="please">please</span>.</p><p><span word="Several">Several</span> <span word="seconds">seconds</span> <span word="later">later</span>...</p><p><span word="Peter">Peter</span> <span word="Chen">Chen</span>: <span word="Hello">Hello</span>. <span word="This">This</span> <span word="is">is</span> <span word="Peter">Peter</span> <span word="Chen">Chen</span> <span word="speaking">speaking</span>.</p><p><span word="O">O</span>: <span word="Oh">Oh</span>, <span word="Mr">Mr</span>. <span word="Chen">Chen</span>? <span word="Will">Will</span> <span word="you">you</span> <span word="hold">hold</span> <span word="the">the</span> <span word="line">line</span>, <span word="please">please</span>?</p><p><span word="Several">Several</span> <span word="seconds">seconds</span> <span word="later">later</span>...</p><p><span word="O">O</span>: <span word="Thank">Thank</span> <span word="you">you</span> <span word="for">for</span> <span word="waiting">waiting</span>. <span word="Mr">Mr</span>. <span word="Robert">Robert</span> <span word="is">is</span> <span word="on">on</span> <span word="the">the</span> <span word="line">line</span>. <span word="Go">Go</span> <span word="ahead">ahead</span>, <span word="please">please</span>.</p><p><span word="Peter">Peter</span> <span word="Chen">Chen</span>: <span word="Thank">Thank</span> <span word="you">you</span>.</p>
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