教新手的电话礼仪
<p><span word="Opal">Opal</span> 小姐将 <span word="Mrs">Mrs</span> <span word="Ballito">Ballito</span> 的信息告知 <span word="Mr">Mr</span> <span word="Ballito">Ballito</span> 后，要 <span word="Melita">Melita</span> 电话告知 <span word="Mrs">Mrs</span> <span word="Ballito">Ballito</span> 已将信息转达。下面是<span word="Opal">Opal</span> 在教 <span word="Melita">Melita</span> 电话礼节。</p><p><span word="OPAL">OPAL</span>: <span word="Now">Now</span> <span word="I">I</span> <span word="want">want</span> <span word="you">you</span> <span word="to">to</span> <span word="ring">ring</span> <span word="Mrs">Mrs</span> <span word="Ballito">Ballito</span> <span word="and">and</span> <span word="tell">tell</span> <span word="her">her</span> <span word="that">that</span> <span word="her">her</span> <span word="husband">husband</span> <span word="has">has</span> <span word="received">received</span> <span word="the">the</span> <span word="message">message</span>.</p><p><span word="MELITA">MELITA</span>: <span word="Right">Right</span>, <span word="What">What</span>'<span word="s">s</span> <span word="her">her</span> <span word="telephone">telephone</span> <span word="number">number</span>?</p><p><span word="OPAL">OPAL</span>: <span word="How">How</span> <span word="would">would</span> <span word="you">you</span> <span word="find">find</span> <span word="the">the</span> <span word="telephone">telephone</span> <span word="number">number</span> <span word="if">if</span> <span word="I">I</span> <span word="wasn">wasn</span>'<span word="t">t</span> <span word="here">here</span>?</p><p><span word="MELITA">MELITA</span>: <span word="I">I</span>'<span word="d">d</span> <span word="look">look</span> <span word="it">it</span> <span word="up">up</span> <span word="in">in</span> <span word="the">the</span> <span word="telephone">telephone</span> <span word="directory">directory</span>.</p><p><span word="OPAL">OPAL</span>: <span word="That">That</span> <span word="would">would</span> <span word="take">take</span> <span word="too">too</span> <span word="long">long</span>. <span word="Names">Names</span> <span word="and">and</span> <span word="numbers">numbers</span> <span word="that">that</span> <span word="we">we</span> <span word="often">often</span> <span word="use">use</span> <span word="are">are</span> <span word="in">in</span> <span word="the">the</span> <span word="office">office</span> <span word="address">address</span> <span word="book">book</span>. <span word="Here">Here</span> <span word="it">it</span> <span word="is">is</span>.</p><p><span word="MELITA">MELITA</span>: <span word="Thank">Thank</span> <span word="you">you</span>. <span word="Oh">Oh</span> <span word="yes">yes</span>, <span word="it">it</span>'<span word="s">s</span> <span word="much">much</span> <span word="easier">easier</span> <span word="to">to</span> <span word="look">look</span> <span word="up">up</span> <span word="numbers">numbers</span> <span word="in">in</span> <span word="the">the</span> <span word="address">address</span> <span word="book">book</span> <span word="than">than</span> <span word="in">in</span> <span word="the">the</span> <span word="directory">directory</span>. <span word="Here">Here</span> <span word="we">we</span> <span word="are">are</span> <span word="B">B</span>... <span word="Ballito">Ballito</span> 75381. <span word="Right">Right</span>.</p><p><span word="OPAL">OPAL</span>: <span word="Hey">Hey</span>, <span word="hold">hold</span> <span word="on">on</span> <span word="a">a</span> <span word="minute">minute</span>. <span word="Before">Before</span> <span word="you">you</span> <span word="dial">dial</span> <span word="the">the</span> <span word="number">number</span> <span word="you">you</span> <span word="should">should</span> <span word="decide">decide</span> <span word="what">what</span> <span word="you">you</span> <span word="are">are</span> <span word="going">going</span> <span word="to">to</span> <span word="say">say</span>.</p><p><span word="MELITA">MELITA</span>: <span word="Yes">Yes</span>, <span word="that">that</span>'<span word="s">s</span> <span word="a">a</span> <span word="good">good</span> <span word="idea">idea</span>. <span word="Shall">Shall</span> <span word="I">I</span> <span word="say">say</span> "<span word="Mr">Mr</span> <span word="Ballito">Ballito</span>'<span word="s">s</span> <span word="got">got</span> <span word="your">your</span> <span word="message">message</span>, <span word="Mrs">Mrs</span> <span word="Ballito">Ballito</span>?"</p><p><span word="OPAL">OPAL</span>: <span word="Well">Well</span>, <span word="you">you</span> <span word="could">could</span> <span word="say">say</span> <span word="that">that</span>, <span word="but">but</span> <span word="it">it</span> <span word="would">would</span> <span word="sound">sound</span> <span word="better">better</span> <span word="if">if</span> <span word="you">you</span> <span word="told">told</span> <span word="her">her</span> <span word="that">that</span> <span word="we">we</span> <span word="have">have</span> <span word="given">given</span> <span word="Mr">Mr</span> <span word="Ballito">Ballito</span> <span word="the">the</span> <span word="message">message</span>, <span word="and">and</span> <span word="that">that</span> <span word="he">he</span> <span word="will">will</span> <span word="collect">collect</span> <span word="their">their</span> <span word="daughter">daughter</span> <span word="from">from</span> <span word="school">school</span> <span word="on">on</span> <span word="his">his</span> <span word="way">way</span> <span word="home">home</span> <span word="at">at</span> <span word="lunch">lunch</span> <span word="time">time</span>.</p><p><span word="MELITA">MELITA</span>: <span word="I">I</span> <span word="hope">hope</span> <span word="I">I</span> <span word="can">can</span> <span word="remember">remember</span> <span word="all">all</span> <span word="that">that</span>,</p><p><span word="OPAL">OPAL</span>: <span word="Why">Why</span> <span word="don">don</span>'<span word="t">t</span> <span word="you">you</span> <span word="write">write</span> <span word="it">it</span> <span word="down">down</span>?</p><p><span word="MELITA">MELITA</span>: <span word="Right">Right</span>, <span word="I">I</span>'<span word="ll">ll</span> <span word="say">say</span>, "<span word="We">We</span> <span word="have">have</span> <span word="given">given</span> <span word="Mr">Mr</span> <span word="Ballito">Ballito</span> <span word="your">your</span> <span word="message">message</span> <span word="and">and</span> <span word="he">he</span> <span word="will">will</span> <span word="collect">collect</span> <span word="your">your</span> <span word="daughter">daughter</span> <span word="from">from</span> <span word="school">school</span> <span word="on">on</span> <span word="his">his</span> <span word="way">way</span> <span word="home">home</span> <span word="at">at</span> <span word="lunch">lunch</span> <span word="time">time</span>." <span word="How">How</span> <span word="about">about</span> <span word="that">that</span>?</p><p><span word="OPAL">OPAL</span>: <span word="Yes">Yes</span>, <span word="that">that</span>'<span word="s">s</span> <span word="all">all</span> <span word="right">right</span>. <span word="But">But</span> <span word="first">first</span> <span word="of">of</span> <span word="all">all</span> <span word="you">you</span> <span word="must">must</span> <span word="say">say</span> <span word="who">who</span> <span word="is">is</span> <span word="speaking">speaking</span>.</p>
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