酒店客服如何征询和指路?
<p>住店的客人因为不熟悉，总是要问路。当看到宾客茫然站在一边的时候，服务员也应该主动上前提供帮助。下面就是一些常用的征询和指路用语，非常简单易学哦！</p><p>1. <span word="Can">Can</span> (<span word="May">May</span>) <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p>我能帮您什么吗？</p><p><span word="Yes">Yes</span>, <span word="please">please</span>.</p><p>好的。</p><p>2. <span word="What">What</span> <span word="can">can</span> <span word="I">I</span> <span word="do">do</span> <span word="for">for</span> <span word="you">you</span>?</p><p>我能为您做点什么？</p><p>3. <span word="Is">Is</span> <span word="there">there</span> <span word="anything">anything</span> <span word="I">I</span> <span word="can">can</span> <span word="do">do</span> <span word="for">for</span> <span word="you">you</span>?</p><p>有什么能为您效劳的吗？</p><p>4. <span word="Just">Just</span> <span word="a">a</span> <span word="moment">moment</span>, <span word="please">please</span>.</p><p>请稍等一下。</p><p>5. <span word="May">May</span> <span word="I">I</span> <span word="use">use</span> <span word="your">your</span> <span word="phone">phone</span>?</p><p>我能借用您的电话吗？</p><p><span word="Certainly">Certainly</span>.</p><p>当然可以。</p><p>6. <span word="Excuse">Excuse</span> <span word="me">me</span>. <span word="Where">Where</span> <span word="is">is</span> <span word="the">the</span> <span word="washroom">washroom</span> (<span word="restroom">restroom</span>, <span word="elevator">elevator</span>)?</p><p>对不起。请问盥洗室（休息室、电梯）在哪儿？</p><p>7. <span word="It">It</span>'<span word="s">s</span> <span word="on">on</span> <span word="the">the</span> <span word="second">second</span> (<span word="third">third</span>) <span word="floor">floor</span>.</p><p>在二（三）楼。</p><p>8. <span word="This">This</span> <span word="way">way</span>, <span word="please">please</span>.</p><p>请这边走。</p><p>9. <span word="Turn">Turn</span> <span word="left">left</span> /<span word="right">right</span>.</p><p>往左转/右转。</p><p>10. <span word="It">It</span>'<span word="s">s</span> <span word="in">in</span> <span word="the">the</span> <span word="lobby">lobby</span> <span word="near">near</span> <span word="the">the</span> <span word="main">main</span> <span word="entrance">entrance</span>.</p><p>在大厅靠近大门的地方。</p><p>11. <span word="It">It</span>'<span word="s">s</span> <span word="in">in</span> <span word="the">the</span> <span word="basement">basement</span> <span word="at">at</span> <span word="the">the</span> <span word="end">end</span> <span word="of">of</span> <span word="the">the</span> <span word="corridor">corridor</span>.</p><p>在走廊尽头的地下室。</p>
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