公司前台接待员英语会话（4）
<p>有时，一些访客为了业务上的事情来造访，却又不知道该和公司的哪位负责人去谈。这时候前台就不只负责接待的任务了，还要根据他对公司的了解，将访客领去见合适的负责人。我们来看看<span word="Rose">Rose</span>是如何处理这种情况的吧。</p><p><span word="MR">MR</span> <span word="SING">SING</span>: <span word="Excuse">Excuse</span> <span word="me">me</span>. <span word="Is">Is</span> <span word="this">this</span> <span word="Modern">Modern</span> <span word="Office">Office</span> <span word="Ltd">Ltd</span>.?</p><p><span word="ROSE">ROSE</span>: <span word="Yes">Yes</span>, <span word="that">that</span>'<span word="s">s</span> <span word="right">right</span>. <span word="Can">Can</span> <span word="I">I</span> <span word="help">help</span> <span word="you">you</span>?</p><p><span word="MR">MR</span> <span word="SING">SING</span>: <span word="Well">Well</span>, <span word="I">I</span>'<span word="d">d</span> '<span word="like">like</span> <span word="to">to</span> <span word="see">see</span> <span word="the">the</span> <span word="Director">Director</span> <span word="about">about</span> <span word="contracts">contracts</span> <span word="for">for</span> <span word="office">office</span> <span word="furniture">furniture</span>. <span word="Here">Here</span>'<span word="s">s</span> <span word="my">my</span> <span word="card">card</span>.</p><p><span word="ROSE">ROSE</span>: <span word="Thank">Thank</span> <span word="you">you</span>. (<span word="READING">READING</span> <span word="CARD">CARD</span>) <span word="Mr">Mr</span> <span word="Sing">Sing</span>. <span word="Have">Have</span> <span word="you">you</span> <span word="an">an</span> <span word="appointment">appointment</span>, <span word="Mr">Mr</span> <span word="Sing">Sing</span>?</p><p><span word="MR">MR</span> <span word="SING">SING</span>: <span word="Er">Er</span>... <span word="No">No</span>, <span word="I">I</span>'<span word="m">m</span> <span word="afraid">afraid</span> <span word="I">I</span> <span word="haven">haven</span>'<span word="t">t</span>.</p><p><span word="ROSE">ROSE</span>: <span word="Well">Well</span>, <span word="the">the</span> <span word="Sales">Sales</span> <span word="Manager">Manager</span> <span word="usually">usually</span> <span word="deals">deals</span> <span word="with">with</span> <span word="contracts">contracts</span>. <span word="That">That</span>'<span word="s">s</span> <span word="Mr">Mr</span> <span word="Shelli">Shelli</span>.</p><p><span word="MR">MR</span> <span word="SING">SING</span>: <span word="Oh">Oh</span>, <span word="is">is</span> <span word="it">it</span> <span word="possible">possible</span> <span word="to">to</span> <span word="see">see</span> <span word="him">him</span> <span word="now">now</span>?</p><p><span word="ROSE">ROSE</span>: <span word="Just">Just</span> <span word="a">a</span> <span word="moment">moment</span> <span word="please">please</span>. <span word="I">I</span>'<span word="ll">ll</span> <span word="phone">phone</span> <span word="his">his</span> <span word="secretary">secretary</span> <span word="to">to</span> <span word="see">see</span> <span word="if">if</span> <span word="he">he</span>'<span word="s">s</span> <span word="free">free</span>. <span word="Please">Please</span> <span word="take">take</span> <span word="a">a</span> <span word="seat">seat</span>.</p><p><span word="MR">MR</span> <span word="SING">SING</span>: <span word="Thank">Thank</span> <span word="you">you</span>.</p><p>(<span word="DIALS">DIALS</span>)</p><p><span word="MARIA">MARIA</span>: <span word="Mr">Mr</span> <span word="Shelli">Shelli</span>'<span word="s">s</span> <span word="office">office</span>.</p><p><span word="ROSE">ROSE</span>: <span word="Hello">Hello</span> <span word="Maria">Maria</span>. <span word="Rose">Rose</span> <span word="here">here</span>, <span word="Reception">Reception</span>. <span word="I">I</span> <span word="have">have</span> <span word="a">a</span> <span word="Mr">Mr</span> <span word="Sing">Sing</span> <span word="here">here</span>. <span word="He">He</span> <span word="wants">wants</span> <span word="to">to</span> <span word="know">know</span> <span word="about">about</span> <span word="office">office</span> <span word="furniture">furniture</span> <span word="contracts">contracts</span>. <span word="Is">Is</span> <span word="Mr">Mr</span> <span word="Shelli">Shelli</span> <span word="free">free</span> <span word="to">to</span> <span word="see">see</span> <span word="him">him</span>?</p><p><span word="MARIA">MARIA</span>: <span word="Yes">Yes</span>, <span word="he">he</span> <span word="is">is</span>. <span word="In">In</span> <span word="fact">fact</span>, <span word="he">he</span>'<span word="s">s</span> <span word="in">in</span> <span word="his">his</span> <span word="office">office</span>, <span word="now">now</span>. <span word="His">His</span> 10:15 <span word="appointment">appointment</span> <span word="was">was</span> <span word="cancelled">cancelled</span>. <span word="Send">Send</span> <span word="Mr">Mr</span> <span word="Sing">Sing</span> <span word="up">up</span>.</p><p><span word="ROSE">ROSE</span>: <span word="Right">Right</span>. (<span word="REPLACES">REPLACES</span> <span word="PHONE">PHONE</span>) <span word="Mr">Mr</span> <span word="Shelli">Shelli</span> <span word="is">is</span> <span word="free">free</span>, <span word="Mr">Mr</span> <span word="Sing">Sing</span>. <span word="Please">Please</span> <span word="go">go</span> <span word="up">up</span> <span word="to">to</span> <span word="his">his</span> <span word="office">office</span>. <span word="It">It</span>'<span word="s">s</span> <span word="Room">Room</span> 3 <span word="on">on</span> <span word="the">the</span> <span word="second">second</span> <span word="floor">floor</span>.</p><p><span word="MR">MR</span> <span word="SING">SING</span>: <span word="Room">Room</span> 3 <span word="on">on</span> <span word="the">the</span> <span word="second">second</span> <span word="floor">floor</span>.</p><p><span word="ROSE">ROSE</span>: <span word="That">That</span>'<span word="s">s</span> <span word="right">right</span>. <span word="The">The</span> <span word="stairs">stairs</span> <span word="are">are</span> <span word="on">on</span> <span word="the">the</span> <span word="left">left</span>… <span word="or">or</span> <span word="there">there</span>' <span word="s">s</span> <span word="a">a</span> <span word="lift">lift</span> <span word="at">at</span> <span word="the">the</span> <span word="end">end</span> <span word="of">of</span> <span word="the">the</span> <span word="corridor">corridor</span>.</p>
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