职场电子邮件礼仪
<p>陈豪（<span word="C">C</span>）在美国<span word="ABC">ABC</span>公司工作，他经常要用电子邮件和公司内外的人联系。今天他见到了一个他不认识的英文词，所以就去请教美籍华人<span word="Mary">Mary</span>（<span word="M">M</span>）.</p><p>(<span word="Office">Office</span> <span word="ambience">ambience</span>)</p><p><span word="C">C</span>: <span word="Hey">Hey</span>， <span word="Mary">Mary</span>，我知道<span word="etiquette">etiquette</span>这个词的意思是礼节，礼貌。可是，什么是<span word="netiquette">netiquette</span>?</p><p><span word="M">M</span>: <span word="Netiquette">Netiquette</span>是人们新创造的一个词.意思是网上礼节，也就是<span word="good">good</span> <span word="behavior">behavior</span> <span word="on">on</span> <span word="the">the</span> <span word="Internet">Internet</span>。</p><p><span word="C">C</span>: 网上还有礼节! <span word="Why">Why</span> <span word="don">don</span>'<span word="t">t</span> <span word="you">you</span> <span word="give">give</span> <span word="me">me</span> <span word="an">an</span> <span word="example">example</span>.</p><p><span word="M">M</span>: 比如说，你最好不要全用大写来写<span word="email">email</span>. <span word="If">If</span> <span word="you">you</span> <span word="type">type</span> <span word="in">in</span> <span word="all">all</span> <span word="capital">capital</span> <span word="letters">letters</span>, <span word="people">people</span> <span word="would">would</span> <span word="think">think</span> <span word="you">you</span> <span word="are">are</span> <span word="shouting">shouting</span> <span word="your">your</span> <span word="message">message</span>.</p><p><span word="C">C</span>: 噢，怪不得那天销售部的<span word="Robert">Robert</span>问我：<span word="Why">Why</span> <span word="did">did</span> <span word="you">you</span> <span word="yell">yell</span> <span word="at">at</span> <span word="me">me</span>? 可有的人给我<span word="email">email</span>全用小写，那是什么意思呀?<span word="Whisper">Whisper</span>?说悄悄话呀?</p><p><span word="M">M</span>: <span word="No">No</span>. 那天财务部的<span word="Kevin">Kevin</span>不是给我们俩写的<span word="email">email</span>都用小写吗?全用小写一般是不正式的，<span word="like">like</span> <span word="chatting">chatting</span> <span word="with">with</span> <span word="your">your</span> <span word="friends">friends</span>.</p><p><span word="C">C</span>: <span word="Email">Email</span>本身就是不正式的。</p><p><span word="M">M</span>: <span word="That">That</span>'<span word="s">s</span> <span word="true">true</span>, <span word="but">but</span> <span word="that">that</span> <span word="does">does</span> <span word="not">not</span> <span word="mean">mean</span> <span word="you">you</span> <span word="can">can</span> <span word="ignore">ignore</span> <span word="appropriate">appropriate</span> <span word="etiquette">etiquette</span>.</p><p><span word="C">C</span>: 我想知道还有哪些网上礼节。</p><p><span word="M">M</span>: 首先，在你送出<span word="e">e</span>-<span word="mail">mail</span> 之前，<span word="check">check</span> <span word="if">if</span> <span word="there">there</span> <span word="are">are</span> <span word="mistakes">mistakes</span> <span word="such">such</span> <span word="as">as</span> <span word="spelling">spelling</span>, <span word="grammar">grammar</span>, <span word="punctuation">punctuation</span> <span word="and">and</span> <span word="word">word</span> <span word="choice">choice</span>. <span word="If">If</span> <span word="your">your</span> <span word="e">e</span>-<span word="mail">mail</span> <span word="is">is</span> <span word="sloppy">sloppy</span>, <span word="you">you</span> <span word="will">will</span> <span word="be">be</span> <span word="perceived">perceived</span> <span word="as">as</span> <span word="sloppy">sloppy</span> <span word="and">and</span> <span word="disrespectful">disrespectful</span> <span word="to">to</span> <span word="the">the</span> <span word="recipients">recipients</span>.</p><p><span word="C">C</span>: 我有两次发<span word="e">e</span>-<span word="mail">mail</span>给客户时忘了附件，几个客户马上回<span word="e">e</span>-<span word="mail">mail</span>问我：<span word="What">What</span> <span word="attachment">attachment</span>?</p>
页:
[1]